Ebony Collins

Memphis, TN *****

ad3ura@r.postjobfree.com

+1-901-***-****

I am seeking to utilize and advance my computer skills, customer service skills, and office management skills.

Willing to relocate: Anywhere

Work Experience

Private Caregiver

Ebony's Caregiving - Cordova, TN

January 2016 to Present

I have residents that have a disability and I help them with their daily needs and activities plus supplies for their shopping and school. Plus I make sure my clients get to everywhere they needs to go to handle important business and doctor appointments.

HR Specialist

Amazon Warehouse - Olive Branch, MS

January 2021 to November 2023

I was responsible for the day to day operations, including recruiting new employees or processing terminations paperwork, preparing compensation packages with the company policies and fostering healthy workplace practices throughout every department. Packer/Shipper1

Amazon DSP - Olive Branch, MS

April 2022 to August 2022

Received work from pickers and made sure each order had the correct spew sticker so items will be added into the system as what correct size box plus scanned spew to put a track on the order before shipped out.

Sr Warehouse Associate Nights

AmerisouceBergen - Olive Branch, MS

September 2021 to March 2022

General areas of responsibility it includes one or more of the following duties; receiving, picking, and staging customers orders, returns, shipping and inventory organization, management and control. Verify merchandise received against records of shipment, inspects, reports discrepancies and other products defected.Make sure shelves are organized so material would be in correct area. Assembles customers orders from stock by pulling items from shelves and placing orders into the totes for to be shipped. Also performs related duties as assigned.

Freezer Worker

McKesson pharmaceutical - Olive Branch, MS

December 2020 to September 2021

Worked with the covid-19 vaccine inside the freezer I made sure each box was filled and packed correctly with quality as of right amount of ice no damage produced or boxes after I see box is filled correctly sign off and send it to be shipped out right away.

Shopper

Amazon - Memphis, TN

November 2018 to February 2020

My responsibility was to fulfill customers online orders for Wholefood retail chain. The orders where first fulfilled, then staged and once completed they were prompted to be pick up with-in time allowed based on order size.

Customer Service Representative

CHASE - Memphis, TN

February 2010 to September 2018

Assisting customers with verification to ensure the safety of their assets and assets of the company. My responsibility was to open and close accounts for current and new customers, check account balances, order new or replacement cards and all other needs. Customer Service Support

At&t - Memphis, TN

March 2009 to September 2009

Assisting customers with verification to ensure the safety of their assets and assets of the company. My responsibility was to support customers by providing helpful information, answering questions and responding to complaints by following company policies. I also was responsible for properly documenting each transaction for company records.

Store Manager

Burlinton Coat Factory - Memphis, TN

April 2003 to June 2006

I maintain store staff by recruiting, selecting, orienting, training employees. Maintain the store staff job results by coaching, counseling, and disciplining employees. I also was planning, monitoring, and appraising job results. I showed good leadership.

PCA Personal Care Assistant

Weatherly Spring Retirement Home - Huntsville, AL

February 2000 to September 2004

My responsibility was to assist residents with their daily needs and activities. Duties was to make sure they clothes clean, ate, get into the bed and shower if needed help. I received a PCA, First Aid, CPR, AED, and BLS certification through red cross.

Education

In college im a student in Bachelor of science in administrative University of Phoenix-Online Campus - Arizona

June 2023 to Present

High school diploma

Butler High School - Huntsville, AL

August 1996 to Present

Skills

• Word

• Customer Service Rep. certification

• Powerpoint

• Excel

• Store Management Experience

• Vital Signs

• Hospital Experience

• Relationship management

• Conflict management

• Customer Relationship Management

• Patient Care

• Medical Office Experience

• Computer Skills

• PCA, CPR, BLS certification (8 years)

• Recruiting

• Employee Orientation

• Customer service

• Warehouse experience

• Project coordination

• Bls/cpr certification (10+ years)

• Communication skills

• Organizational skills

• Writing skills

• Microsoft Office

• Caregiving

• Medical Records

• Medication Administration

• Nursing administration (10+ years)

• Interviewing

• Front desk

• Clerical experience

• EMR systems

• Clinic

• Microsoft Excel

• Laboratory experience

• Hospital experience

• Computer skills

• Supervising experience

• Payroll

• Recruiting

• Presentation skills

• Human resources

• Windows

• QuickBooks

• Employment & labor law

• Banking

• Store management

• Relationship management

• Marketing

• Customer relationship management

• Leadership

• Nursing

• Customer service

• Vital signs

• Typing

• Medical records

• Office management

• Records management

• Google Docs

• Salesforce

• Conflict management

• Documentation review

• Research

• Manufacturing

• Business development

• 5G

• SharePoint

• Caregiving

• Schedule management

• Communication skills

Certifications and Licenses

AED Certification

First Aid Certification

BLS/CPR

January 2022 to Present

BLS certification courses cover single person and 2 person infant, child and adult CPR, choking relief and other breathing emergencies like respiratory arrest. Also can help with someone who has an opiate overdose.

QIDP Certification

BCBA

May 2021 to Present

Professional In Human Resources

April 2021 to Present

Driver's License

Additional Information

Human resources diploma

Contact this candidate