Monika Sarkadi

Miami, Fl ***** 786-***-**** ad3upg@r.postjobfree.com

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

Problem-Solving

Verbal and Written Communication

Time Management

Customer Service

First Aid/CPR

Documentation and Reporting

Experience

DRIVER 07/2020 - Current

Uber - Miami, Fl

Delivered goods and services to customers on time and in excellent condition. Inspected vehicles for cleanliness and checked gas and oil levels prior to departure. Utilized GPS to optimize routes and continuously meet estimated delivery times. Documented daily mileage, gas and other data.

Achieved consistently high customer scores due to exceptional service. CUSTOMER SERVICE REPRESENTATIVE 10/2018 - 03/2020 Wifi Wiseguys - Miami, Fl

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Demonstrated excellent communication skills in resolving product and consumer complaints. Developed strong customer relationships to encourage repeat business. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. CREW MEMBER 03/2017 - 08/2018

Mauro Gelato - Miami, FL

Kept restaurant lobby, front counter and restrooms neat and clean throughout shift. Wiped down tables and equipment, swept and refilled stock. Served food quickly for positive guest experiences. Interacted pleasantly with guests to deliver quality customer service. Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

PERSONAL HOUSEKEEPER 04/2014 - 04/2017

Schultz Family - Miami, FL

Prepare and maintain records of clients, reporting changes in client condition to the nurse and to the family

Provided companionship during periods of incapacitation, convalescence, personal care Vacuumed floors and dusted furniture to maintain organized, professional appearance. Adhered to daily cleaning schedules and updated as needed based on demand. Languages

Spanish:

Professional

Italian:

Native/ Bilingual

Hungarian:

Native/ Bilingual

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