LUIS SILVA

Austin, TX *****

+1-346-***-****

ad3upf@r.postjobfree.com

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Spanish

Basic Math

Customer service

Merchandising

Bilingual

Social Media Management

Video Production/Editing

Photography

Print advertising

Microsoft Office

10/2023 to Current

STATE REPRESENTATIVE SHAWN THIERRY

Austin, TX

Communications Assitant Intern

Created content for various social media platforms, including Facebook, Instagram, and Twitter Collaborated with design teams to create visually appealing graphics for posts. Researched latest trends and implemented them into campaigns. Created motion graphics and animations for video projects. Assisted in the production of a series of promotional videos for social media platforms. Edited raw footage into finished product using Adobe Premiere Pro & Adobe Premier Rush software. Collaborated with other members of the creative team to ensure that all video content was consistent with established brand standards.

Implemented color correction techniques to enhance visuals within videos. Ensured that sound levels were balanced throughout edited footage. Composed content for multiple social media platforms. Created engaging visuals such as infographics and videos to support messaging on social media channels. 09/2021 to 03/2022

HEB

The Woodlands, TX

Shopper / Curbside Assistant

Advised customers on suitable substitutes for dated, discontinued or unavailable products Selected, bagged and staged grocery orders for guests Processed returns and exchanges for unwanted items, adhering to store policies Drove client satisfaction with detailed and current product knowledge Delivered superior customer service, answered questions and resolved customer complaints Collaborated with team to complete daily tasks and enhance service delivery Assisted with collection, loading and acceptance of payment for customer pick-up and delivery orders Swept, cleaned and straightened store when business was light. 03/2021 to 09/2021

WALMART

The Woodlands, TX

Walmart Associate/ Digital Personal Shopper

Coordinated orders, selected products and prepared items for sale Worked with team members to accomplish tasks and meet targets Explored individual needs and provided hands-on demonstrations of products in-store Followed company guidelines to maximize average sales per guest and meet above-minimum category sales goals

Developed and maintained high levels of knowledge of company products, promotions and store sales functions. 06/2020 to 11/2020

EL MALETIN

Writer

SUMMARY

SKILLS

EXPERIENCE

Edited documents to meet best practices and standards, following established guidelines Wrote thoroughly researched, genuinely helpful content geared toward search engine visibility Translated complex technical content into easily understood and engaging copy. 03/2018 to 02/2021

MCDONALD'S

The Woodlands, TX

Cashier

Kept clean, organized and well-stocked checkout areas Gave customers full attention and attended to their needs Promoted loyalty programs and store cards

Addressed customer questions and complaints with professionalism Approached and solved problems with initiative and sound judgment Offered customers information about upcoming promotions and available items Bagged, boxed or wrapped products for customers

Stocked store shelves and end-caps with merchandise. BACHELOR OF SCIENCE (B.S.): ENTERTAINMENT BUSINESS Expected in 02/2025 Los Angeles Film School, Los Angeles, CA

05/2018

The Woodlands High School, The Woodlands, TX

Lone Star College, The Woodlands, TX

Authorized to work in the US for any employer

Spanish, Native

English, Advanced

EDUCATION AND TRAINING

WORK AUTHORIZATION

LANGUAGES

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