Data Entry Administrative Support

SUZY COYER

Brooklyn Park, MN *****

952-***-**** - ****.*****@*****.***

PROFESSIONAL SUMMARY

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hard worker, organized, versatile, efficient and willing to take on any task that is needed.

SKILLS

Administrative Leadership

Organizing and Categorizing Data

Calendar Maintenance and Docketing

Vendor Management

Microsoft Office

Scheduling

Multitasking and Time Management

Training Modules Administration

Data Entry

Organizational Management

Attention to Detail

Meeting Coordination

Order Processing

Project Support

Administrative and Clerical Support

WORK HISTORY

08/2011 to 06/2018 Daycare Owner/Operator

Self-employeed – Brooklyn Park, MN

Maintained accurate accounting of tuition and operating reports. Maintained high-quality child care standards based on developmentally appropriate practices.

Stayed current on guidelines to maintain compliant program operations. Planned fun learning experiences and outings.

05/2004 to 02/2009 Administrative Specialist

Lutheran Social Services Of MN – Minneapolis, MN

Created and updated records and files to maintain document compliance. Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Delivered top-notch administrative support to families, guiding them through the adoption process.

Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Helped educate current and prospective adoptive families on adoption. Monitored office supplies and places orders.

Prepared project documents, reports and brochures. Identified communication channels to set roadmap to distribute information. 02/2002 to 05/2004 Assistant Lead Front Office Receptionist Aloe Up – Eden Prairie, MN

Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Transcribed phone messages and relayed to appropriate personnel. Retrieved mail, packages and documents on behalf of coworkers, promptly verifying receipt, and arranging for pickup or transmittal. Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Answered multi-line phone system and transferred callers to appropriate department or staff member.

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Handled assignments independently with good judgement and critical thinking skills.

EDUCATION

12/2000 Bachelor of Arts: Social Sciences

Bethel University - Saint Paul, MN

05/1995 High School Diploma

Staples-Motley Senior High School - Staples, MN

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