Rita Jones

Unit Clerk

Philadelphia, Pennsylvania, United States

+1-215-***-****

ad3ukn@r.postjobfree.com

SUMMARY

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. I also take any and every roll that I take on seriously and always try to do my best to achieve my objectives and goals seeking out remote working positions

WORK EXPERIENCE

October 2023-Current

Unit Clerk

Cadia Healthcare

Wilmington, Delaware, United States

Communicated relevant patient information to a professional nurse within appropriate time based on level of urgency. Reported problems immediately to a professional nurse. Answered intercom or call lights in a timely, courteous manner, with appropriate communication to patient and/or professional nurse. Responsible for providing thorough clinical information to insurance companies to meet requirements/ criteria for services to provide necessary services. Ensured an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Engaged with staff across multiple departments to obtain information and resources.

January 2022-June 2023

Unit Clerk

Pike Creek Nursing/ Manor Care

Wilmington, Delaware, United States

Communicated relevant patient information to a professional nurse within appropriate time based on level of urgency. Reported problems immediately to a professional nurse. Answered intercom or call lights in a timely, courteous manner, with appropriate communication to patient and/or professional nurse. Responsible for providing thorough clinical information to insurance companies to meet requirements/ criteria for services to provide necessary services. Ensured an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Engaged with staff across multiple departments to obtain information and resources.

July 2015-June 2022

Certified Nursing Assistant- Hospice Aide

VITAS Healthcare

Blue Bell, Pennsylvania, United States

Provided exceptional end of life care for patients. Provided both patients and family with support at some of their most difficult times. Traveled to patients home providing quality care. Delivered supplies and equipment as needed. Accurate documentation and reporting any changes or concerns to Case Manager. Provided assistance to human resource manager (data entry, filing, processing out and incoming mail, and transcribing notes).

July 2015-2022

Unit Secretary

Vitas Healthcare Corporation

United States

answering calls, taking messages and handling correspondence. maintaining diaries and arranging appointments.

typing, preparing and collating reports.

filing.

organising and servicing meetings (producing agendas and taking minutes) managing databases.

prioritising workloads.

EDUCATION

-2011

Community College of Philadelphia

United States

Community College of Philadelphia

February 2011

SKILLS

Data Entry Medical Records Customer Support/Service Certified Nursing Assistant (CNA) Nursing Geriatrics Medical Office Medical Terminology Documentation Healthcare HIPAA (Health Insurance Portability and Accountability Act) Relationship Management Time Management Retail Sales Conflict Resolution Customer Relationship Management (CRM) Insurance Clinical Information Telephone Skills Hospice Care Human Resources Management Mail Processing Case Management Willing to Travel Home Care Patient Care Documentation Standards Clinical Assessment Clinical Competency Record Keeping Activities of Daily Living (ADLs) Phlebotomy Wound Care Hospital Nursing Credentials Presentation/Verbal Skills Customer Service Management Microsoft Outlook Skype Sales Management Administrative Skills Documentation Review CERTIFICATIONS

CNA

Certified Nursing Assistant- Hospice Aide

Certified Nursing Assistant

Nursing Assistant

Certified Nursing

LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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