Jennifer Coser

*** *** **** **. ****** City, MO *3390 ad3uke@r.postjobfree.com Phone 314-***-****

Professional Summary

Results-driven professional with a career track record of completing projects and exceeding goals. Successfully propelled my standings in companies with dedication, organization, and leadership skill set. Exceptional communicator with strong negotiation, dispute resolution, and clients needs.

Core Competencies

●Business management

●Business Information Systems

●Contact acquiring

●Training and Development

●Human Resource experience

●Policy/procedure training

●Strategic planning

●Business ethics

●Employee motivation

●Typing: 50 WPM

●Microsoft Office

Performance management

Education

Missouri College, St. Louis, MO

Graduated: October 2009

License in Massage Therapy

Schnucks Training Program Completed: 2012

Pharmacy Tech License

Professional History

St. Louis Area Foodbank Philanthropy Operations Assistant January 2022 to April 2023

●Data entry

●System clean up

●Mail processing

●Scanning documents

●Set up event

●Handle donations

●Donor assistance

●Order processing

LaborFinders Temp November 2021 to January 2022

●Data entry

●Mail processing

●File organization

●Scanning

Ranstad Temp July 2020 to October 2021

●Data entry

●Store set up

●Filing

GKN Aerospace Data Entry August 2020 to November 2020

●Data entry

Western Oil Auditor July 2019 to March 2020

●Data entry

●Prioritization

●Filing

●10 Key

●Problem solving

Express Professionals Admin Temp January 2019 to April 2019

●Data Entry

●Time Keeping

●Typing

●Documentation Preparation

RB Manufacturing Line Operator April 2018 to October 2018

●Run 3 major machines on a line

●Troubleshoot problems within line operation and repair

●Train and manage other workers on my line

●Run safety checks and quality checks

Mr. Handyman of Central St. Louis County Customer Service Manager June 2016 to April 2018

●Provide exemplary customer service on all fronts to ensure quality experience

●Train and Develop other reps to ensure all are following programs

●Maintain all training and development

●Keep high level of completion rates with customer inquiries and issues corrected

●Developed strategies aligned with organizational priorities to drive enhanced revenue, profitability, and performance to budget

Various Employers St. Louis/St. Charles, MO Licensed Massage Therapist April 2010 to Present

●Consulted with clients to determine massage needs and special requests

●Recommend additional techniques and set up plans to ensure therapeutic results

●Consistently increase client satisfaction and visits through skillful service

●Maintained all paperwork and results of clients digitally

LDI Pharmacy Call Center Representative January 2016 to June 2016

●Drive a quality first operation to ensure resolution management and information

●Ensure myself and team meet and exceed targets

●Used my pharmacy experience and license to provide expert level information

●Analyze trends and move information to higher ups

Schnucks GM Clerk/Central Fill 2005 - 2012

●Fill prescriptions

●Manage Robots

●Stock Totes

●Stock shelves

●Pick orders

●Set up displays

Shop N Save Deli Clerk 2007 - 2012

●Help Customers

●Place Orders

●Cook

●Cleaning

●Stocking

References

●Emily Foster: 636-***-**** - 20 years

●Michael Albietz: 314-***-**** - 15 years

●Kevin Ruch: 314-***-**** - 10 years

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