Naima Holloway

***** ******* **** ****

Katy, TX 77449

832-***-****

ad3uka@r.postjobfree.com

EDUCATION MASTER OF BUSINESS ADMINISTRATION

Texas Woman’s University, May 2013

BACHELOR OF SCIENCE – BUSINESS MANAGEMENT

University of Phoenix, September 2006

SUMMARY Provide exemplary organization and management of day-to-day operations. Have several years of extensive administrative experience supporting multiple levels of management. In addition, able to define and communicate business objectives and desired outcomes including analyzing difficult situations and providing appropriate remedies/solutions. Competent in developing and utilizing computer software to assist management’s oversight requirements. EXPERIENCE UTHEALTH MEDICAL SCHOOL, Houston, TX

Residency/Fellowship Coordinator II, 4/2022 to 8/2023 Coordinated the administrative oversight of 52 OBGYN residents over the course of 16 months by directly supporting the Program Director of the OBGYN residency program. Organized 2 weeklong bootcamp/internship for 24 interns by seeking attending OBGYN physicians to speak on various OBGYN topics and tracked resident attendance. Handled inquiries, sorted correspondence, assisted in verifying training residency training for graduates, maintained calendars for applicant appointments and meetings. Ensured compliance with residency requirements by submitting duty hour reports to the GME office, collected and tracked evaluations of residents, faculty and program and ensured compliance of house staff moonlighting and other professional activities outside the scope of the program. Oversaw the resident interview process by scheduling interview dates, corresponding with potential applicants, confirmed meetings and appointments and ensured applicant credentials complied with guidelines and prepared candidate ranking lists. Managed events including resident lunches, retreats, orientations and graduation activities. Developed and maintained program letters of agreement for all required rotations at outside institutions.

Assigned routine budget and financial responsibilities by supervisor. Attended and maintained minutes of Residency Committee meetings.

Managed Mock Oral Examinations and In-Service Examinations. Ensured Board eligibility of trainees by reporting training activities to accrediting bodies including procedure participation, research progress, and clinical exposure, which required a clear understanding of the resident requirements.

UTHEALTH MEDICAL SCHOOL, HOUSTON, TX

Administrative Assistant, 2/2020 to 4/2022

Supported 36 Family Medicine residents under the direction of both the Program Director and Program Manager by resolving routine inquiries and responded to non-routine correspondence by established guidelines.

Naima Holloway

20708 Patriot Park Lane

Katy, TX 77449

832-***-****

ad3uka@r.postjobfree.com

Composed correspondence and memos, prepared graphs, tables, and presentation materials. Scheduled and maintained calendars and travel itineraries; coordinated related arrangements. Maintained files, records and reports; assisted with data entry for financial and human resources systems; scheduled meetings and rooms, invited participants, arranged refreshments and equipment; prepared and distributed meeting minutes; maintained office supplies and equipment. Produced reports with analysis; handled confidential information and sensitive issues daily. Provided guidance and direction to lower level staff; trained entry level staff; acted as administrative liaison with other departments.

MD ANDERSON CANCER CENTER, Houston, TX

Administrative Assistant, 11/2011 to 1/2019

Supported the Executive Director of Administrative Facilities Management by engaging both problem solving and analytical skills which helped ensure the smooth flow of office work. Managed and maintained business calendars for multiple administrative entities. Proficient in event planning including major conferences and general meetings. Managed multiple priorities for different members of the management team.

Collaborated with peers while establishing and/or maintaining relationships to solve challenges and develop new processes by applying business related concepts. Monitored and reconciled budget cash flow reports to ensure all departmental budgets reflected actual and correct data. Responsible for weekly financial reviews that alerted managers and supervisors of possible budgetary discrepancies. Issued budget corrective action recommendations on critical issues that affected the fiscal budget, this included direct budget support to directors, managers, and supervisors in budget development. Also, entailed acting as liaison with local authorities and vendors to conform to budgetary restrictions. UTHEALTH MEDICAL SCHOOL, Houston, TX

Senior Staff Assistant, 09/2009 – 11/2011

Planned special events and donor visits, managed donor database, maintained client based confidential information.

CHRISTUS HEALTH, Houston, TX

Executive Assistant, 07/2007 – 04/2008

Assisted the Senior Vice President of Human Resources with human resource related endeavors including scheduling interviews with both internal and external customers. Helped actualize yearly goals by scheduling appointments, meetings and arranging travel, preparing presentations and reports.

Managed all incoming and outgoing correspondence. Coordinated special events, while adhering to budgetary restrictions.

Naima Holloway

20708 Patriot Park Lane

Katy, TX 77449

832-***-****

ad3uka@r.postjobfree.com

Controlled database of complaints from local and regional facilities and helped facilitate effective closure of said complaints.

Supported System Directors of both Human Resource Services and Executive Programs as needed.

KATE SCOTT DESIGNS/PINETREE, INC., HOUSTON, TX

OFFICE MANAGER, 07/2006 – PRESENT

Manage the office of an interior designer, Kate Scott. Perform accounts payable posting and overall monitoring of office finances. Special projects as assigned (annual mail merges). UTHEALTH SCIENCE CENTER, Houston, TX

Executive Assistant, 08/2002 – 07/2007

Assisted the Executive Director of Development by providing extensive calendar maintenance, answering phone lines, greeting visitors including donors to the University, planned special events which included securing physical space and arranging for catering. Assisted the Director of Alumni Relations with special projects including planning medical school reunions, scheduled alumni to meet with former physician mentors and educators, coordinated physician visits and tours, and ensured accurate and complete alumni database records, managed alumni communications and various other duties as assigned. Blue Cross Blue Shield of Texas, Houston, TX

Administrative Secretary II, 11/2001 – 08/2002

Maintained the daily work schedule for Department Head including meetings, business/personal appointments that included:

Generating reports

Data entry

Making travel arrangements

Tracking and maintaining attendance reports

Answering multi-line telephone system

Scheduled meetings and conferences

Maintained and organized confidential files

Acted as primary liaison between Manager and 11 Supervisors Scheduled management and developed agendas for Managers and Supervisors Typed reports and correspondence for the group.

Managed phone calls from irate subscribers for the group. Primed information for payroll and prepared expense reports. Carried out all general clerical and administrative functions. Naima Holloway

20708 Patriot Park Lane

Katy, TX 77449

832-***-****

ad3uka@r.postjobfree.com

Children’s Memorial Hospital, Chicago, IL

Senior Administrative Assistant, 01/1999 – 04/2001 Coordinated administrative support for three key departments within the hospital including Managed Care, Marketing and Business Development.

Typed and composed correspondence

Greeted visitors to department

Routed incoming mail

Scheduled appointments and conferences

Made travel arrangements

Maintained department manuals

Hospital-wide website maintenance

Monitored and maintained supply inventory

CME event follow-up

Part of a team that collected a record $2.3 million in net revenue from managed care underpayments

Looked up numerous patient files for underpayment

Collected information from insurance companies

Typed, proofread, and mailed letters to insurance companies demanding prompt payment for services rendered

Blue Cross Blue Shield of Illinois, Chicago, IL

Secretary II 03/1993 – 01/1999

Supplied administrative support to six department managers by coordinating and supporting budgeting, invoicing and contracting for the departments. This was accomplished by:

Coordinating and supporting budgeting, invoicing, and contracting for the departments Monthly expense reports, time sheets, purchase orders and contracts Supporting the administration of consultants and new employees by generating job requisitions and scheduling candidate interviews

Ensuring new consulting resources and new employees were properly orientated by maintaining reports, charts and files associated with these activities such as consultant/employee tracking, seating charts, phone lists and organizational charts Taking minutes to key meetings

Mail processing

Creating presentations

Coordinating travel arrangements both domestic and internationally COMPUTER Microsoft Office 2010 Access, Excel, Outlook, Word, PowerPoint SKILLS WordPerfect 10; 80+ wpm typing speed.

PERSONAL AND PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST.

Contact this candidate