Customer Service Dental Assistant
Resume:
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OBJECTIVE
To secure a career opportunity utilizing my customer service skills and becoming a significant contribution to the success of the company.
SKILLS
Excellent customer service, Great attention to detail and organizational skills, fast learner, works well with others, completes assignments before deadlines, sufficient computer skills, bilingual in English/Spanish
Knowledgeable in
Quickbooks, Microsot Excel, Word, Office Dentrix, Eaglesoft
VALARIE VILLARREAL
***********@******.***
EXPERIENCE
REMOTE DENTAL SCHEDULER • RIO GRANDE DENTAL • 2015 – 2023
Answer phone, respond to emails, create dental estimates, schedule appointments, submit dental claims, provide post op instructions to patients, schedule shuttle transportation for our patients, provide the patients with excellent customer service
DENTAL ASSISTANT • KIDSKARE PEDIATRIC DENTAL • 2011 – 2015
Assisted the Dentist in every general dental procedure, excellent patient care, submitted dental claims and pre authorization documents to dental insurances, scheduled appointments, administered nitrous oxide to patients, kept all equipment and dental tools clean, sanitized and organized.
DENTAL ASSISTANT ● JOSEPH E. TORRES, DDS ● 2002 – 2011
Specialized in Geriatric Dental Care
Assisted the Dentist in every general dental procedure, excellent patient care, submitted dental claims and pre authorization documents to dental insurances, scheduled appointments, administered nitrous oxide to patients, kept all equipment and dental tools clean, sanitized and organized, kept all patient files up to date
FRONT OFFICE ASSISTANT ● GUADALUPE M. WARD, DDS ● 2002-2003
Submitted dental claims and pre authorization documents to dental insurances, scheduled appointments, kept all patient files up to date, entered periodontal readings into Dentrix software, answered phones, accepted payments, check dental claim status.
MANAGER ● PARTY CITY ● 1996-2003
Maintained a stress free working environment, closed all tills at end of shift,
deposit to bank daily, received and ordered merchandise, answered multiple phone lines to assist customers, excellent customer service, kept entire store clean and organized at all times.
EDUCATION
HIGH SCHOOL DIPLOMA •1991• IRVIN HIGH SCHOOL
Graduated with a 3.0 GPA, graduated in the advanced high school program, participated with the debate team.
RDA • 2002 • CAREER CENTERS OF TEXAS EL PASO
Completed a 2 year program in dental assisting and received my registered dental assistant certification and radiology certification.
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