Diana Amaya

Business Administration

Contact

***** ******** **. ***

Houston, TX 77083

832-***-****

ad3ujq@r.postjobfree.com

Objective

Results driven and detail-oriented business professional with over 8 years of experience in office management and business administration. Seeking a challenging position where I can leverage my expertise with key skills such as planning, project management, continuous improvement, and team leadership.

Education

Houston Community College

Houston, TX

AA in Business Administration

Key Skills

Bi-Lingual

Project Management

Budget Planning

Communication

Problem-solving

Networking Skills

Event Coordination

Experience

March 2018 – Present

Home Manager • Bird Residence

Provide professional support to family through coordination and activation of daily household activities and implementation of efficient household processes and systems to ensure smooth operations.

Develop and manage household budget, ensure payment of vendor invoices, manage expenses and track inventory of household goods. Restock as needed.

Coordinate and supervise vendors and contractors for home maintenance and renovations.

Manage home, scheduling appointments for family, adherence to home budget, and staff coordination.

Run errands for the household (grocery shopping, transportation for family members)

Supervise daily housekeeping, maintenance, ensure the house interior is clean and well-maintained.

Maintain the furnishing and equipment in the household.

Take care of the owners’ pets.

Organize events and parties if requested.

Created and maintained a household manual outlining procedures and preference.

June 2016 – February 2018

Business Administrator- Legacy Community Health

Served as medical office administrator and site manager.

Directed daily administrative operations, ensuring efficiency and compliance with organizational policies.

Led a team of 5 administrative professionals, providing guidance, coaching and support to optimize performance.

Provided administrative support to executives, including managing calendars, coordinating meetings, and handling correspondence.

Managed the process to bill patients’ insurance via the verification department.

Assisted in the preparation and tracking of budgets, expense reports, and financial documents.

August 2013 – January 2016

Administrative Assistant • Methodist Hospital Katy

Managed day-to-day administrative operations of the OB/GYN physicians, ensuring smooth workflow and efficient patient care.

Coordinated scheduling for OB/GYN physicians, optimizing appointment availability and minimizing patient wait times.

Coordinated insurance verification and billing processes, reducing billing errors by 25% and improving time to process reimbursement rates, by 7 days.

Assisted in the organization of educational events and workshops for patients, contributing to community outreach and health education.

Ensure compliance with company regulations, providing exceptional customer service.

Analyzed financial data, identifying trends, and developed strategies to improve back-office administration.

Communication

My commitment to clear and effective communication has consistently contributed to the success of projects and the overall efficiency of the organizations I served. I am skilled at situational leadership and adept at tailoring my communication style to diverse audiences to gain alignment and influence outcomes.

Leadership

Developed and executed business plans and standard operating procedures to support organizational objectives, aligning administrative functions with overall company goals.

References

Available upon request.

Contact this candidate