Aaleya Rayael Rivera

Profile

Tucson, AZ *****

ad3ujc@r.postjobfree.com

+1-520-***-****

Reliable and hardworking food preparation team member with a history of success in fine dining food environments. Smoothly coordinate meals in high-volume environments to keep customers satisfied and coming back for more. Able to work well with fellow crew members to keep the kitchen clean and food costs well-controlled. Has also worked in customer service in order to help the guest to fully enjoy their stay. Hardworking Cook with several years of experience working in fast-paced kitchens. Bringing forth the drive to excel as a dedicated staff member, and communicate well with employees and superiors. Hardworking and skilled Recreation Facility Attendant with a proven track record of providing optimal customer service to visitors. Adept in providing visitors with useful information and support.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Executive Sous Chef

Marriott International - Tucson, AZ

October 2022 to Present

• Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions

• Supervises all kitchen areas to ensure a consistent, high quality product is produced

• Must ensure sanitation and food standards are achieved

• Assists Executive Chef with all kitchen operations and preparation

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions

• Assists in determining how food should be presented and creates decorative food displays

• Maintains purchasing, receiving and food storage standards

• Follows proper handling and right temperature of all food products

• Operates and maintains all department equipment and reports malfunctions

• Checks the quality of raw and cooked food products to ensure that standards are met

• Leading Kitchen Operations

• Supervises and coordinates activities of cooks and workers engaged in food preparation

• Leads shifts while personally preparing food items and executing requests based on required specifications

• Encourages and builds mutual trust, respect, and cooperation among team members

• Serves as a role model to demonstrate appropriate behaviors

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis

• Maintaining Culinary Goals

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills

• Brings issues to the attention of the department manager and Human Resources as necessary

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e- mail, or in person

Cafe Manager

Mt lemmon lodge - Summerhaven, AZ

May 2022 to September 2022

• Provided optimal assistance to the General Manager and handled a variety of tasks.

• Managed vendor services to ensure appropriate quantities of products were present.

• Handled food with sanitation and safety in mind.

• Responsible for planning unique and satisfying menus that meet and exceed client expectations.

• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

• Worked in accordance with all Food Safety Regulations.

• Oversaw all kitchen and food operations.

• Maintained a clean and organized kitchen environment.

• Brought forth creativity and innovative food ideas.

• Developed attractive and popular wine lists and menus.

• Set up the square point of sale system

Customer Service Representative

Northwest Exterminating - Tucson, AZ

February 2022 to April 2022

• Provided excellent customer service and achieved a high rate of client satisfaction and retention.

• Worked to ensure a positive and hassle-free customer experience.

• Monitored sales and feedback from customers.

• Answered customer queries and concerns to the best of my ability.

• Provided monthly, quarterly, and annual accounting services.

• Organized books and maintained inventory records. Chef

Xanterra grand canyon polar express - Williams, AZ November 2021 to January 2022

• Worked to ensure a positive and hassle-free customer experience.

• Settled any customer disputes in a professional and pleasant manner.

• Brought forth excellent customer service skills and a commitment to customer satisfaction.

• Polar Express Chef personnel are providing services that create memorable experiences and exceed guest expectations while on-board Polar Express train

• Responsible for effective enforcement of all Xanterra and Grand Canyon Railway hospitality standards, procedures, policies and environmental program.

Pastry/ Line/ banquets cook

Hacienda Del Sol Guest Ranch Resort - Tucson, AZ

November 2017 to August 2021

• Worked well independently and on a team to solve problems.

• Followed specifications and orders, prepared ingredients and gathered dishes for serving.

• Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines.

• Cleaned and organized all kitchen workstations and storage areas before and after cooking.

• Prepared single orders and batch preparations with minimal waste to maintain food cost controls.

• Washed, cut and stored ingredients at the beginning of each shift to be ready for expected customer loads.

• Closely followed recipes to give customers consistent quality and positive experiences with each visit.

• Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

• Organized and prioritized work to complete assignments in a timely, efficient manner. Education

Bachelor's degree in Hospitality Management

Northern Arizona University - Tucson, AZ

January 2021 to May 2022

Associate in Arts (AA) in Culinary Arts

Pima Community College - Tucson, AZ

August 2019 to December 2020

Skills

• Banquet Experience

• Cooking

• Catering

• Food Handling

• POS

• Culinary Experience

• Food Safety

• Restaurant Experience

• Restaurant experience

• Kitchen management

• Cooking

• Food handling

Certifications and Licenses

ServSafe management

September 2022 to September 2027

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