Scrum Master Project Manager

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Erick Scrum Master Perez-/Agile Project Toxqu Manager i

https://www.linkedin.com/in/erickpts /

Profile

With over two decades of expertise in eCommerce, Digital Technology, and a variety of IT ventures, I bring a wealth of experience as a seasoned systems project manager and Scrum Master. Having worked with esteemed organizations such as Univar Solutions, State Farm, CitiBank, Metlife, Sodexo, and ING, specializing in financial and service solutions, I've honed my skills as an IT administrator adept in Project Management.

Skill s

Project Managemen t

Business Intelligenc e

Agile Methodologie s

Business Proces s

SDL C

Planning

Technology Skill s

JIR A

Confluenc e

Version On e

AW S

Google Cloud Microsoft

Office + 36 5

Microsoft Project

Educatio n

Monterrey Institute o f

Technology and Highe r

Education (ITESM )

M.A Information

Technology Managemen t

Class of 201 0

B.S. Computer Systems

for Managemen t

Class of 200 4

Certificate - Projec t

Management

2011

Certification s

Scrum Allianc e

Certified Scrum Master -

201 5

Advanced Certifie d

ScrumMaster – 201 9

Certified Scrum Produc t

Owner - 201 9

Certified Scrum

Professional -

ScrumMaster – 202 2

Certified Agile

Leadership - 2022

Language s

English

Spanish

French

Senior Scrum Master 2022 - Curren t

Univar Solutions

Led and mentored three agile scrum teams in driving the successful implementation and facilitation of the company’s digital transformation, with a strategic emphasis on advancing B2B eCommerce capabilities. Orchestrated initiatives targeting sales automation, revenue enhancement, and elevated customer satisfaction. Directly contributed to the collective annual revenue generation of $135 million across the digital teams' platformso

Led sprint ceremonies – daily scrum meetings, sprint planning,Program Increment planning, story/backlog grooming sessions, retrospectives and reviewso

Worked with Project Leadership to escalate issues as needed. Scrum Master 2019 - 202 2

Univar Solutions

Ë Headed two dynamic scrum teams to drive seamless online sales support for both Canadian and US markets, spearheading the integration of Salesforce and AWS with legacy systems through innovative service solutions. Instrumental in a transformative commercial endeavor, streamlining sales processes and significantly reducing costs per sale while concurrently enhancing the overall customer service experience.Ó Ë Accountable for overseeing the Salesforce operations team, diligently monitoring issues, risks, dependencies, and daily tasks through structured daily stand-up ceremonies. Collaborated closely with the Product Owner to swiftly address challenges and ensure seamless progress, adeptly navigating and resolving team roadblocks to maintain uninterrupted workflowÏ Ë Provided clarity to development team on requirements as needed.Ó Ë Worked with the business to remove ambiguity.

Agile Project Manager 2018 - 201 9

Univar Solutions

Facilitated and empowered the migration initiative of SharePoint sites to an online framework, implementing a cost-effective schema that yielded up to 30% savings . Scrum Master 2017 - 201 8

Concord (AIM Consultant)

Ë Initiated and guided scrum teams through enterprise transformation, championing the adoption of agile practices. Facilitated Joint Application Design (JAD) sessions with business partners, fostering collaborative environments to establish an initial backlog and drive project success.Ó

Ë Headed two scrum teams dedicated to implementing RESTful services leveraging AWS, Docker, GitLab, and other cutting-edge technologies. These initiatives aimed to bolster and modernize legacy systems, thereby enriching B2B relations within health services partnershipsÏ Ë Kept teams focused leading daily stand ups, conducting retrospectives to adjust team’s processes, facilitated sprint planning sessions and stories refinementÏ Ë Maintained meticulous oversight of agile teams' metrics including team velocity, capacity, and performance indicators such as sprint progress, hours, and task burn down. Communicated these metrics effectively throughout product development to ensure adherence to MVP deadlines. Operated within a hybrid approach blending waterfall and agile methodologies to optimize project execution.

Scrum Master 2014 - 201 7

STL (State Farm Consultant)

Directed agile cross-functional software teams, overseeing both offshore and offsite operations, utilizing scrum-based project management methodologieso

Implemented Agile/Scrum practices to assist current teams in achieving a remarkable 40% increase in velocity on average within the initial three quarters of Agile adoption and SAFe implementation across the organizationo

Steered team sprint planning, check-ins, QA coordination, client interactions, demos, and launches, fostering cohesive working relationships among team members for enhanced productivity and collaboration.

Project Coordinator 2012 - 201 4

STL (State Farm Consultant)

Provided comprehensive support to over 10 project teams through meticulous review and analysis of metrics, milestones, and KPIso

Developed a web tool designed to provide leadership with a visual overview of Lotus Notes updates from Project Managers, offering a comprehensive snapshot of project health in a single interface. The tool gained widespread adoption and significantly facilitated decision- making processes.

Senior Project Manager 2011 - 201 2

CitiBank

Oversaw integration and project management within the bank's internal systems, directing core teams operating across Mexico City and the USA territoryo

Served as a Business Representative for the credit cards division, actively contributing to a

$2M initiative aimed at developing incentive programs for upcoming products. This initiative was projected to generate an estimated $6.5M in revenue for the groupo

Managed projects from inception to deployment, utilizing Kanban principles for custom software development. This approach resulted in a notable 20% reduction in cycle time. Project Manager 2010 - 201 1

Sodexo

Led a multinational team of 4 Project Managers based in Brazil and France, overseeing a workforce of over 60 team members. Directed efforts towards delivering solutions for new product platforms, as well as maintaining and enhancing existing platformso

Implemented a standardized Project Management (Portfolio Administration) approach, resulting in improved alignment with senior management requirements, business vision, and IT management objectives. Responsible for generating periodic status reports to ensure clear communication and transparency across all levelso

Conducted periodic evaluations of cross-functional project teams, managed budget administration, and nurtured vendor relationships. Project Manager 2008 - 201 0

Metlife

Planned, managed risks, initiated, and delivered projects in alignment with the company's strategy to bolster support for the sales force department within the commercial areao

Assigned resources and managed portfolio administration for the department's areao

Directed marketing and vendor initiatives to bolster online sales force materials based on current sales and projected campaign requirements. This effort culminated in a significant annual savings of $1.5M for the company.

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