ANVITHA VARAKAVI

203-***-**** ad3ui0@r.postjobfree.com

OBJECTIVE AND SUMMARY

A business analyst who has been intrigued by Amazon Connect/AWS recently and fascinated with R studio, Power BI, Tableau, Python (pandas, NumPy), and SQL. I'm searching for a dynamic role where I can collaborate with cross-functional teams to boost customer service operations and operations satisfaction. SKILLS

• Proficient in using a complete approach for requirements elicitation, gathering detailed business needs through seminars, surveys, and in-depth interviews with cross-functional teams.

• Identify potential obstacles and offer strategic solutions for risk mitigation by doing a thorough risk analysis, which will help the project succeed.

• Ensured project transparency and knowledge transfer by developing clear and simple documentation that included business requirements, use cases, and process flows.

• Extremely flexible and committed to delivering flawless outcomes, secure working environments, and high-caliber services.

SYSTEM ANALYST, DATA ANALYST, BUSINESS ANALYST,

IT BUSINESS ANALYST, BUSINESS SYSTEM ANALYST,

EDUCATION

Pompea College of Business, University of New Haven West Haven, CT, USA Master of Science, Business Analytics May 2024

GPA: 3.83/4.0 (Currently pursuing)

Hyderabad Business School, GITAM University Hyderabad, India Bachelor’s in business administration (Business Analytics) June 2021 Cumulative GPA: 8.35/10

PROFESSIONAL EXPERIENCE

Wells Fargo Hyderabad, India Hyderabad, India

Due Diligence Coordinator June 2022 -Dec. 2022

- Performed AML screening/CDD/EDD Reviews on prospects and new existing customers in accordance with the bank’s policies and procedures.

- Expertise in Conducting Onsite due diligence reviews on third-party managers and service providers, operational support, internal controls, and employees.

- Built a process model for visualization by analyzing the activities and the tasks by adding a logical description which resulted in an optimized and improvement of quality throughout the project.

- Developed an Excel macro and standardized reporting templates which indeed resulted in effective data collection with a 30% reduction in turnaround SLAs. Contributed to an Idea for annual Idea submission i.e. Employee time tracking system, which resulted in 40% of time when it is effective and eradicated the manual effort.

- Received an LOB appreciation for providing an exceptional solution for emergency deliverables and Provided support for the examination and verification of financial software programs. Blackbuck Engineers Hyderabad, India

Junior Business Analyst June 2021 – Apr 2022

- Reduced operational expenses by 4% by defining KPIs such as capacity utilization, lead conversion rate, and sales growth rate across marketing, sales, finance, and product teams. Pitched recommendations and obtained buy-in from all member teams.

- Generated a 14% boost in revenue after analyzing over 200k student leads on SQL and presenting findings using tableau dashboards.

- Developed potential marketing plans based on the outcomes of previous marketing campaigns that raised sales by 7%.

- Created performance indicators for the sales team to assess their effectiveness and assist HR personnel in determining the ideal headcount.

CERTIFICATIONS

• IIBA -Entry certificate in business analysis- ECBA

• Software processes and Agile practices, University of Alberta

• Introduction to Business Analytics with R, Illinois University

• Data visualization with tableau, Duke University