Paul Frimpong

Kitchener, ON

647-***-****

ad3uga@r.postjobfree.com

Professional Summary

Ambitious and people-oriented professional with excellent reputation in office administration. competent in all facets of office processes and practices. Familiar with database program applications and capable of handling data manipulation for report generation; Capacity to produce, record, proofread, and/or edit a range of written items with accuracy, timeliness, and conciseness using appropriate. Strong communication and interpersonal skills, able to effectively collaborate with stakeholders at all levels and across departments. Seeking a challenging role in a dynamic organization where I can leverage my skills and experience to make a positive impact.

Skills and Competencies

Strong adaptability and problem-solving skills with the ability to identify and respond to client needs professionally and effectively.

Excellent communication and interpersonal skills with the ability to effectively collaborate with team members across departments.

Ability to identify the need for development and modification of procedures to improve consistency, efficiency, and effectiveness, and to ensure compliance.

Demonstrated competence and recent experience in the use of technology such as Zoom, Microsoft Office Suite, Outlook,

Internet and Social Media platforms, with the ability to learn and adapt to changing technology.

Outstanding interpersonal skills in supporting administration through various administrative assistant roles.

Excellent working knowledge of technological tools to support business functions and decisions.

An organized and detail-oriented individual with the ability to prioritize tasks and meet deadlines.

Committed to develop and optimizing human resources, corporate social responsibility and always demonstrate ethical practices.

Ability to multi-task and work under pressure in a fast-paced working environment

Earned TrainCan Advanced Food Safety, Smart Serve, and WHMIS certifications.

Professional Experience

Administrative Assistant, Nespresso, Canada (May 2023 – Till now)

Welcoming and assisting customers who visit the office, answering inquiries about desired services, account registration, and other related services. Providing information on required documentation and fees.

Work in shifts and fulfill one's role and expectations. Support special events in administrative roles as requested.

Provides general administrative support services to the Manager, supervisors and duties at reception in general.

Participate in regular team briefings, meetings, and on-the-job coaching sessions organized by the Boutique manager or team leader.

Monitors the timely submission of staff time sheet records.

Prepare and document meeting outlines, minutes, and presentation materials for meetings.

Coordinate, examine, deliver, and respond to communications within the organization to accelerate the flow of information.

Provided office support by assisting with general office tasks, such as answering phones, managing email correspondence, ordering office supplies, and maintaining a clean and organized workspace.

Inscribe new Boutique customers, open their account, and present the Boutique and Club services.

Product Development Officer/Administrative Officer, Ghana Tourism Authority, Ghana (Mar 2016 – Dec 2022)

Assisted in data collection on project strategy, operational work plans, budgets and reports on integrated programs.

Assisted in the preparation of periodic reports on investments.

Assisted in the preparation of program schedules, stakeholder engagements, the preparation and publication of program information, reporting and budgetary data, proposals, applications, and contracts.

Prepared presentation materials, program advertisements, and travel arrangements for Government Tourism Officials.

Record and prepare minutes of meetings, seminars, and conferences.

Participate in regular team briefings, meetings, and on-the-job coaching sessions organized by the manager or team leader.

Preparing and formatting various documents, including reports, letters, and spreadsheets, as needed by management and other staff members.

Answer telephone and relay telephone calls and messages

Administrative Assistant, Good Example Pharmacy, Ghana (Jun 2020 – Dec 2022)

Greeting and assisting customers who visit the office, answering inquiries about desired services, account registration, and other related services. Providing information on required documentation and fees.

Helped in scheduling appointments by managing and scheduling appointments for customers, ensuring that the office operates efficiently and that customers are served promptly.

Entering data accurately entering customer information and transaction details into the office's computer systems to update records and process applications.

Handled customer transactions by accepting payment for prescription medications and over-the-counter products.

Offered office support by assisting with general office tasks, such as answering phones, managing email correspondence, ordering office supplies, and maintaining a clean and organized workspace.

Administrative Assistant, (Transport Engineering Dept) Kwame Nkrumah University of Science & Technology (Sep 2012 – Sep 2013)

Computation of removal and accident-free allowances and other allowances

Record Keeping of Vehicle procurements, movements, and maintenance.

Coordination of Transportation Services by arranging for the efficient scheduling of vehicles to satisfy the transportation requirements of the university community.

Offered office support by assisting with general office tasks, such as answering phones, managing email correspondence, ordering office supplies, and maintaining a clean and organized workspace.

Supervised drivers and workers by observing the activities, timetables, and performance of the department's drivers and other employees to ensure that transportation services are both safe and effective.

Education

Global Hospitality Management Program

Conestoga College Institute of Technology and Advanced Learning Waterloo, Ontario

Major: Global Hospitality Management (Business Communicating, Accounting and Finance, International Marketing & Sales, Human Resource Management, Event Management)

Master of Science – Development Management

Kwame Nkrumah University of Science and Technology, Ghana

Major: Development Management (Financing Development, Current development Issues, Management in Development)

Bachelor of Arts – Social Science

Kwame Nkrumah University of Science and Technology, Ghana

Major: Culture & Tourism (Communication Skills, Statistical Methods, Events Management)

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