Bruce Gockley

*** ******** ***** / ***********, ** 25403

301-***-**** - Mobile

ad3ufo@r.postjobfree.com

SUMMARY: Commercial vehicle leasing Account Sales and Business Development Manager with almost 20 years of professional experience and expertise. Dedicated and hard working towards positive bottom line results. Consistently exceed sales quotas by providing good customer service and in the acquisition of new accounts. Known for building and maintaining effective client relationships. Strong in negotiations, verbal and written communications, and presentation skills. Successful record, as well, in operations and sales management. Good work ethic. Open to commuting and travel.

EDUCATION:

1992, Bachelor of Science Degree, Western Connecticut State University, Danbury, CT. Justice and Law Administration, Concentration in Law Enforcement. Minor: Business Administration.

Experience: Sales & Marketing; Business Development; Commercial Truck Leasing & Rentals; Analysis & Management, Operations,and Training; B-2-B Development; Payroll, Billing; Cash Management, Accounts Receivables/Accounts Payable; Audit Control; Pricing; Attaining Goals; and Financial Reporting, as well as New Account Acquisition. Computers & Software Literate.

EMPLOYMENT:

10/22 – 04/23, PeopleReady, Chambersburg, Pennsylvania

Position: Selling Branch Manager

Execute branch sales strategy, manage and grow existing customer accounts, oversee recruiting efforts, strategically manage branch profit and loss, handle complaints, settle disputes, resolve grievance and conflicts, manage and coach a team of branch staff, setting employee performance goals, expectations and professional development plans while holding them accountable for branch success, oversee day-to-day branch operations, conducting safety site visits and manage workers compensation claims.

04/22 – 09/22, Elwood Staffing, Hagerstown, Maryland

Position: Business Development Manager

First Opened Branch in Maryland, Extensive Sales Activity, wide ranging cold call sales visits within MD, WV and PA, Unlimited emailing introduction letters to One on One prospects, Ongoing follows ups via various communications, An average of 150 touchpoints a week,

August Regional Sales Blitz

10/19 – 08/21, Laundry Equipment Services, Inc., Hagerstown, Maryland

Position: Sales Representative

New commercial laundry equipment sales and service, traveling throughout all of VA, MD, WV, PA, DE and D.C. cold calling several types of business industries, follow up calls, creating new proposals, Method CRM software for sales calls input, daily follow up reporting, comprehensive training, working 6-7 days a week, no less than 100 new sales calls weekly. Furloughed from 03/20-09/20

10/16 – Present, Three Part-Time Positions, Maryland

Position: Landscaping Helper, Driver for Delivery Company, Retail Sales

Performing work as needed on various lawn projects, snow removal and miscellaneous

functions. Driving as an Independent Contractor entrepreneur for a delivery company.

Cigar Shop chain throughout Maryland assisting customers, ordering products,

customer service, maintaining cash flow, and accurate bank deposits,

organization of store, procedures and practices, new hire training and marketing

Ideas and influences.

03/19 – 05/19, Alliance Mailing, Inc., Halethorpe, Maryland

Position: Sales Account Executive

Mailing and printing company from Baltimore, MD area. New market sales consisting of

a territory within MD, PA and Northern VA. Telemarketing efforts, cold calling, sales

proposals, daily follow up reporting, no less than 100 new sales calls weekly.

01/15 – 6/16, D.M. Bowman Trucking, Williamsport, Maryland

Position: Driver Manager

Active in Short Haul and Line Haul Divisions, all dispatching functions and boards, daily team environment with office personnel, Maintenance Department communications, Safety and Compliance monitoring, driver guidance and planning, strict customer relations adherence, weekly task deadlines, payroll functions, disciplinary actions, performance reviews, detail oriented, 50 plus hour weeks

09/14 – 01/15, A1 Energy, Manheim, Pennsylvania

Position: Sales Consultant

New market sales, lighting services, solar energy, electric procurement, energy

savings and efficiency, widely diverse business clientele from non-profit to

federal organizations and companies, evaluation and surveying of interior

and exterior of all size facilities, consultation of prospects about cost savings

and improvement efficiencies, maximizing utility rebates and tax credits,

new project proposals, federal inspected product approval and awareness,

telemarketing, cold calling, sales protocol and meetings, Zoho CRM sales based management system

01/14 – 05/14, On-Time Delivery, Frederick, Maryland

Position: Sales Executive

Promoting new business awareness, selling delivery and logistics solutions,

point to point transportation of goods, pricing and proposal competiveness,

cold calling, telemarketing, weekly appointments, diverse transportation

strategies, manage existing accounts, Salesforce Customer Service

Management System

08/12 – 05/13, Aaron’s Inc., Hagerstown/Frederick, Maryland

Position: Inside Sales Representative

Retail appliance and furnishings sales, Customer Service, Inbound and Outbound sales calls, attempts to partner with retail businesses for referrals, marketing, credit challenged clientele, qualifying credit application status, ongoing showroom maintenance, stocking and inventory control.

10/10 – 08/12, The Herald-Mail Publication Company, Hagerstown, Maryland

Position: Asst. Single Copy Manager

Managing store accounts, supervising route carriers, sales and marketing efforts,

monthly payment collections, recovery and draw numbers, handling alternate

publications, performing various routes, month end duties, customer service,

company vehicle maintenance, working all shifts as needed for 24/7 operations.

10/09 – 04/10, First Data, Hagerstown, Maryland

Position: Help Desk Client Support Call Center

Assisting credit card terminal merchants with various inquiries, customer service oriented, troubleshooting, transaction and total details, processing client reports, aiding sales professionals with their merchants, POS systems, DOS software, knowledge of several company databases. Achieved high quality assurance scores and all customer survey evaluations.

10/08 – 02/09, Demcore Transportation, Hagerstown, Maryland

Position: Business Manager

Personnel management, operations, training, hiring and firing, new client relationships,

manage major accounts, growing the business with new client accounts, promoting and

growing the business, marketing and sales, advertising, problem solving, cold calling,

cost projections, company vehicle guidelines and maintenance, driving as needed,

24/7 business that required working various shifts with taxi cab business.

06/08 – 10/08, Word Processing Services, Hagerstown Maryland

Position: Document Solutions Consultant

Managing established accounts and prospecting new clients of document workflow

solutions, within an office environment, of any type office equipment and software

solutions, as well. Performing cost analysis projections, sales proposals, fleet

management of present office equipment being operated by existing clients

potential prospects, telemarketing, cold calling and marketing strategies and techniques.

11/07 – 04/08, Central Maryland International Trucks (Beltway Companies)

Position: Area Sales Representative.

Current responsibilities include selling new and used commercial trucking equipment,

of various models and sizes, to new and existing clients. Also, performance of sales

proposals, telemarketing, cold calling and weekly sales reporting.

03/04 – 08/07, Ryder Transportation Services, Hagerstown, Maryland.

Position: Sales Account Manager.

Primary Responsibilities and Accomplishments: Develop relationships and network with new and existing business accounts, cultivate and sustain new client relationships, conducting leasing and rental sales proposals. Train and mentor personnel. Conduct full service leasing of the company’s product lines and services, maintaining a portfolio of national accounts. Generated over 50% revenue growth at the Frederick, Maryland facility and 26% at our Hagerstown, Maryland facility. Engaged in extensive telemarketing efforts, weekly and monthly reporting, maintaining trucking and transportation knowledge to better benefit customers and clients. Coordinated monthly sales blitzes, collaborating with all sales executives to favorably affect the bottom line. In 2006, finished third in the country in my position out of 185 account executives, and was awarded a company trip to the Cayman Islands.

08/00 – 02/04, Penske Truck Leasing, Hagerstown, Maryland.

Position: Rental Sales/Operations Management

During this tenure, managed the fleet control, including the leasing sales and the rental operation. In addition, managed agents and customer service relationships. Oversaw the business operations, including accounts receivable/accounts payable, audit control, cash management, asset control, P & L reports, and drove sales activities.

01/95 – 05/00, Aaron Rents and Sells Home and Office Equipment, Virginia Beach and Newport News, Virginia.

Position: General Manager.

Primary Responsibilities: Store management, operations, training, hiring and firing, inventory control, account management, accounts receivables/accounts payable, problem solving, warehouse management, product maintenance, audit control, truck routing, customer relations, showroom appearance, telemarketing, cash management, and sales. P & L reporting, setting and achieving monthly goals, maintain product knowledge, and travel for the company in a sales capacity.

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