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Customer Service Data Entry

Location:
Rancho Cucamonga, CA
Posted:
February 22, 2024

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Resume:

Judith Mascorro

Rancho Cucamonga, CA *****

ad3uet@r.postjobfree.com

+1-626-***-****

Jack of many trades as I began working at the tender age of 12 in a warehouse setting. I have worked in the Prior Family Businesses as Cashier and property rentals. I also have experience in the Fast food Industry, Warehousing, Retail business, Healthcare, Car Rental, Auto Dealership Business and Insurance Industry for the past 25yrs.

My longest longevity for one employer is 7yrs. I am a honest and hardworking US Air Force Military Parent. I am a persistent, Multi tasker, tactful, yet graceful Pure Grit type of Alpha Woman. Hobbies include Art and Creative DIY Projects. Excited and Ready to take on My Next Phase of Life with an Active and physical job as My Health is of Utmost importance for me. Intimidating to some but above All Humble and Grateful. I believe in Hard Work, Family and Health Balance is very Important. Authorized to work in the US for any employer

Work Experience

Insurance Agent

Allstate Insurance Company Agency - Los Angeles, CA September 1998 to Present

Licensed Sales Agent. Scope of job consists of Multi Tasking, Meeting and exceeding Sales Production Standards, Heavy Customer Service, Running Office Solo on many occasions, Underwriting, Claims Assistance, Retention Specialist Skills, Have worked for several Agents from Bakersfield to LA County area. 2007 Allstate Customer Service Recognition Award, 2023 Life Licensed, Company Appointed Life Agent. Have had a few jobs & break in between but consistent with Allstate for about 25 yrs. No weekend availability due to grand baby schedule.

Education

Some college in College credit

Mt. SAC - Walnut, CA

April 2010 to June 2010

Some College in Nursing

Chaffey Community College - Rancho Cucamonga, CA

March 2004 to December 2004

Some College in Criminal Justice-Forensic ID Program Rio Hondo College - Whittier, CA

December 2001 to May 2002

Some College in Psychology

Chaffey Community College - Rancho Cucamonga, CA

September 1998 to March 1999

Some College in Human Services

Bakersfield Community College - Bakersfield, CA

September 1992 to September 1993

Skills

• Insurance Sales

• Underwriting

• Cold Calling

• Telemarketing

• Marketing

• Upselling

• Financial Services

• Pricing

• Outbound Sales

• Negotiation

• Business Development

• Account Management

• CRM Software

• Research

• Inside Sales

• Outside Sales

• Merchandising

• Management

• Analysis Skills

• Administrative Experience

• B2B Sales

• Salesforce

• Presentation Skills

• Sales Management

• Recruiting

• Food Industry

• Law Enforcement

• Sales Support

• Profit & Loss

• Microsoft Outlook (10+ years)

• Wordperfect (10+ years)

• Adobe XD (10+ years)

• Data entry 9000 ks pr hr (10+ years)

• Data entry 6400+ k s pr hr (10+ years)

• Microsoft Excel- Light (10+ years)

• OS Imaging (1 year)

• Filing (10+ years)

Languages

• Spanish - Fluent

Awards

Allstate Customer Service Recognition

June 2007

Client Satisfaction Award

Mail Records Clerk

December 2017

Air Methods Inc.Perfect Attendance Award

Certifications and Licenses

College Nursing Certification

March 2004 to Present

63 hrs Theory, 108 Hrs of Clinical, 27 Hrs Skill Development, 18 Hrs Professional Development Criminal Justice Non Post Certified

June 2000 to June 2000

Certified 24hr Training

Fingerprint Classification Certificate

March 2000 to September 2000

Certification of Fingerprints, The Henry System, Latent Print Lifting and Identification Life Insurance License

April 2023 to April 2026

Life Binding Allstate approved May 2023

CA Dept of Insurance P & C Producer

October 1998 to October 2024

Licensed in the State of CA to sell Auto, Inland Marine and Property Insurance Typing Certificate

March 2018 to March 2019

Gross Wpm 51 w 99% accuracy

Food Handlers Training Certificate

June 2020 to June 2023

County of San Bernardino. State Food Safety No. gijgc-ibjcb54. Community Emergency Tesponse Team

April 2016 to April 2016

Riverside County 20 Hr Cert Program

Compliance in Healthcare

October 2018 to January 2019

Air Methods, Air Inc-

Certified in Transport Healthcare Code of conduct Certification, Hippa Regulations and Compliance. Additional Information

Prior Rancho Cucamonga Police Department Citizen Patrol Volunteer- 10/2003. Completed 116 Hrs Community Service.

Prior Volunteer at James G. Bowles Juvenile Hall-Bakersfield, CA 1999 Prior Volunteer at Holy Cross Hospital, Mission Hills, CA 1987



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