TORI SMITH-ALLEN Jacksonville, FL 571-***-**** ad3uer@r.postjobfree.com

DRIVER/ROUTE SALES REPRESENTATIVE

Experienced CDL Class A Truck Driver with 4 years of road experience. Looking to secure a position that will utilize both my driving and customer service skills. Known for my dedication to getting the job done efficiently and on schedule.

Education

Shippers Choice Trucking School Manassas VA 2019-2020

Degree Received – CDL (Completed with 96%)

Pomona High School Pomona, CA 1979-1983

Degree Received - High School Diploma

Professional Experience

Love’s Travel Stop, Jacksonville, FL

Cashier, March 2023-Present

Manage transactions with customers using cash registers.

Scan goods and ensure pricing is accurate.

Collect payments whether in cash or credit.

Issue receipts, refunds, change, and/or tickets as needed.

Redeem customer stamps and coupons.

Cross-sell products and introduce new product additions to the store.

Resolve customer complaints by guiding them and providing relevant information.

Greet customers when entering and/or leaving the store.

Maintain clean and tidy store throughout shift.

Handle merchandise returns and exchanges.

Allen, Allen, and Allen LLC, Manassas, VA

Long Haul Truck Driver, April 2021-February 2023

Operated a tractor-trailer equipped with a 53-foot trailer.

Maintained daily communication, with the dispatcher, read and understood bill of lading to determine assignment.

Observed loading or unloading of freight, sometimes assisted in loading, and unloading freight.

Fastened load locks or load straps to secure load inside the trailer during transit.

Inspected and serviced truck daily with oil, fuel, and radiator fluid, and made sure all grease points were serviced to maintain safe operation of a tractor-trailer.

Obtained receiver's signature or collect payment for services upon delivery.

Safely drove tractor-trailer combination, applying knowledge of safe commercial driving regulations, and habits to transport and deliver products or materials, usually over a long distance.

Safely maneuvered truck into; loading docks, parking lots, truck stops and safely operated along, roads and interstates that were sometimes heavily congested.

Werner Trucking, Manassas, VA

Truck Driver, August 2020-April 2021

Operated a tractor-trailer equipped with a 53-foot trailer, dry van drop, and hook.

Performed deliveries throughout greater Washington D.C. metropolitan area.

Checked all load-related documentation for completion and accuracy.

Maintained vehicle log, cargo records, and billing statements in accordance with regulations.

Obeyed traffic laws and followed established traffic and transportation procedures.

Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secured material or products for transport.

Began truck driving school in October of 2019

Unemployed

Work Injury, May 2019-August 2019

Fedex Ground, Manassas, VA

Package Handler, November 2014-May 2019

Sorted packages and stacks them on pallets.

Adhered to all warehouse safety guidelines.

Reported any issues to the warehouse manager.

Loaded and unloaded packages at the warehouse.

Made sure all packages are properly packed and loaded.

Followed written and verbal instructions from the warehouse manager.

Prepared packages for delivery using scanners, handheld printers, and packing materials.

Used common warehouse tools, including pallet jacks, dollies, forklifts, hand trucks, and conveyor systems.

Sparkle Cleaning and Decor, Woodbridge, VA

Owner/Operator, March 2009-October 2014

Served as the owner and primary home improvement specialists.

Provided home improvements (e.g., painting, drywall, woodwork).

Developed and built business from start up to generate large annual sales.

Established strong customer base of residential homeowners and commercial businesses.

References Available Upon Request

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