Vidhu Singh

In Customer Service

Tracy, CA *****

ad3uei@r.postjobfree.com

+1-408-***-****

To obtain a position as a Customer service Rep where I can utilize my skills & have an opportunity to have profess- ional growth.

Work Experience

Mortgage Loan Processor

Googain Inc - Sunnyvale, CA

April 2012 to November 2023

• Performing a general evaluation of an application (financial documents, mortgage type etc.)

• Helping client choose the most appropriate mortgage

• Gathering all important data from client (assets, debts etc.) In Customer Service and Management

7-Eleven - Bellingham, WA

March 2010 to June 2011

experience of 1 year

In Customer Service

Mervyn's - Santa Clara, CA

April 2005 to February 2009

2 years

All the works for the office, dealing with the customers do All the paper work, Answering multi line phone calls. Medical Assistant

Asthma & Allergy clinic - San Jose, CA

for 6 months

Performed Pulmonary Function Test, Skin Testing, Nebulizer Calling insurance companies for patient information & claim Numbers.

Verify accuracy of all data entered and confirm CPT &ICD9 Performed accounts receivable activities.

Education

Diploma

Everest college - San Jose, CA

January 2006

diploma

High School

mission college - Santa Clara, CA

Skills

• Phone etiquette

• Communication skills

• Customer service

• Computer literacy

• Microsoft Office

• Front desk

• Sales

• Driving

• Office experience

• English

Additional Information

SKILLS: Medical terminology, Appointment Scheduling, Patient Charting, HIPPA, OSHA, Insurance Billing, CPT, ICD9 Telephone Etiquette Multi Lines, Ordering Office Supplies Bookkeeping, Personal Accounting, Verifying Patients Insurances, Authorizations For HMO'S, Adult Injections, Venipuncture, Urinalysis, Positioning & Draping, Pregnancy Test, EKG, Scandinavian Massage, Set up Surgical trays. Medical manager, Microsoft word, Excel Spreadsheet & 30- 40 words per minute.

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