RYAN BRISCOE

724-***-**** • ad3ue2@r.postjobfree.com

linkedin.com/in/ryan-briscoe • Greensburg, PA 15601

Sales Closer Account Management & Expansion

Driving revenue generation and business objectives by strengthening brand voice and product or service appeal.

Innovative sales professional respected by peers for consistently exceeding quota numbers and account expectations. Capable of engaging stakeholders to gain buy-in by focusing on each initiative's customer and financial benefits. Natural talent for conversational selling of great products, services, and solutions.

Possess a high level of expertise in analyzing information and making information-based recommendations for customers and peers. Accumulated portfolio of success in generating new business opportunities in new and existing accounts leading to double- or triple-digit business growth.

Relationship developer fostering constructive and cooperative relationships with customers, team members, and management. Skilled in leveraging creativity to go beyond current processes and deliver the best solutions to complex problems to contribute to individual and team success.

AREAS OF EXPERTISE

Sales Business Development Social & Emotional Intelligence Account Management & Penetration

Business Negotiations Prospecting Lead Generation Contract Management Relationship Management

Salesforce Microsoft Office Conflict Resolution Customer Service

PROFESSIONAL EXPERIENCE

SMART CARE SOLUTIONS • St. Paul, MN • 2023 to Present

Pittsburgh/Cleveland Market District Sales Representative (DSR)

Joined the organization to spearhead the expansion of new business opportunities in the non-commercial sector, encompassing hospitals, universities, corporate dining, and hospitality. Manage a significant territory from central Pennsylvania through northern West Virginia, Eastern Ohio, including Cleveland. Drive sales and engage customers through presentations to executive leaders and key stakeholders within the supply chain, procurement, and financial operations.

Orchestrate the collaboration of efforts with third-party and contracted service providers, building strategic partnerships and strategic alliances throughout the industry.

Manage relationships with national partners such as Aramark, Compass, Sodexo, JLL, and CBRE.

Accelerate business growth, generating $1.4 million+ in recurring annual revenue.

Execute complex negotiations and secure service contracts with the prominent healthcare providers UPMC and AHN Health Network, in addition to multiple universities in the Pittsburgh market.

Identify potential customers and drive acquisition strategies, meeting with key stakeholders and leaders to achieve business goals.

oAcquired multiple key market accounts, including UPMC Healthcare, Acrisure Stadium, PNC Park, and various significant revenue-generating customers.

Lead all facets of the full sales lifecycle, including prospecting, lead generation, cold calling, conducting site visits, and onboarding new accounts.

PEPSICO • Youngwood, PA • 2018 to 2023

Sales Representative

Employed focus and reliability to manage 100+ accounts and negotiate distribution contracts diplomatically. Grow marketing space, hold customers accountable for compliance of contract pricing and space contracts, as well as guarantee product and service quality for customers. Allied with the management figures to expand customer accounts through volume and innovation products, including company portfolio. Administered relationships annually while ensuring Pepsico standards were maintained to stay ahead of competitors.

Achieved optimal levels of personal performance and accomplishment to grow territory by 326K cases toward the annual quota.

Employed best practices in sales to get food service, healthcare, and independent customers to agree to 67-70% contract agreements to secure the best pricing, which led to 700% growth.

VERIZON • Greensburg, PA • 2014 to 2018

Solution Specialist

Focused daily on individual accounts and small/medium businesses encompassing 100 lines of service. Observed sales reports to locate areas of opportunity. Collaborated with vendors/manufacturers to retain compliance with the current product, signage, and promotions based on merchandising and advertising agreements. Initiated cold calls to express the benefits of the Five Star Program (digital funnel of businesses) to prospective and existing customers while maintaining strong relationships.

Exceeded the norm to add 60 voice lines and 40 non-voice lines while preserving NPS score at +85%.

Mitigated customer dissatisfaction during system updates by showing the value of company services (roadside assistance [AAA for businesses and hotel discounts]) to keep 95% of accounts.

Worked alongside teammates to capture a national business account with 100+ lines ($6K+ per month).

Established a reputation for never missing KPIs statewide.

MOSITES MOTORSPORTS • Irwin, PA • 2011 to 2013

Sales Representative

Employed social and emotional intelligence, coupled with sales methods, to identify customer needs and wants and suggest appropriate bikes suiting their needs. Issued accurate information regarding product packages, pricing, and availability to negotiate sales deals. Helped with facilitating merchandising display arrangement and design on the sales floor.

Achieved lasting results by surpassing monthly sales targets on major units, profit margins, warranty, and service contracts.

oSold 30 bikes per month during the Summer of May to Aug.

oSolicited 20-22 bikes per month from Sept to Oct.

oMarketed and sold 10-15 bikes per month from Dec to Apr.

ADDITIONAL EXPERIENCE

Outdoor Accents • Greensburg, PA Owner Secured a $10K contract and expanded the business to $200K+.

EDUCATION

Completed Coursework for Bachelor of Business Administration in Sales Management, WCCC, Youngwood, PA

“Ryan brings a strong work ethic and reliability to his team as a fellow employee. He is accountable

to his performance and remains aware of his results at all times. He utilizes this knowledge to find

ways to improve and to maximize his opportunities for success. Ryan is a vocal teammate and

shares his ideas and suggestions for improvement. He keeps an open line of communication with

his team and customers.”

- Nathan Smail, General Manager at Verizon

“Ryan proved his versatility and competence during a staffing crisis/shortage and was very instrumental in assisting the customers and co-workers during a very difficult time. Ryan showed a great ability to adapt to change, a strong willingness to educate himself and team members on new processes and procedures, and tremendous integrity to hold both himself and others accountable. This was truly critical during this time as it allowed me and the other leadership to focus on other aspects of the building such as inventory and hiring/training.”

- Richard Pratt, Business Office Manager at Brookdale Latrobe

Contact this candidate