Marlenie Barada

** ********* ****** 347-***-**** ad3udn@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Metropolitan Hospital Bronx, NY

Assistant Director Of Ambulatory Care

**** - *******

Supervise Managers to work to capacity and improve day to day operations

Supported (AED) in managing ambulatory care operations during their absence, ensuring seamless patient care and operational efficiency.

Supervise clerical staff to work at capacity; improve the operational system, processes, and practices that guarantee organizational well-being.

Reviewed and analyzed budgets, scrutinizing all costs associated with ambulatory care to optimize financial efficiency and resource allocation.

Plan public meetings, present technical presentations for training or educational materials. Coordinate and provide general departmental orientation to newly hired staff.

Assist with Covid-19 operations such as registering patients and crowd control.

Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.

Schedule and delegate assignments to clerical/support staff and provide supervision in the clinical setting while maintaining optimum operational status.

Communicate job expectations; plan, monitor, appraise and review job contributions.

Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems.

Contribute towards the achievement of the company’s strategic and operational objectives.

Cater to clients or personnel’s concerns.

Verify patient coverage, obtain referrals and/or authorization when necessary.

Utilize EPIC Template Management (system used to schedule and open visits)

Register patients; answer phone; financial counseling.

Ensure monthly statistics are done for the clinic.

Manage monthly reports.

Guarantee monthly visits closed in a timely matter.

Office management and purchase materials, plan inventory and ensure orders for clinical area.

Gotham Health Bronx, NY

Assistant Director (Gunhill Health Center/Morrisania Health Center)

2008 - 2023

Supervise clerical staff to work at capacity; improve the operational system, processes, and practices that guarantee organizational well-being.

Plan public meetings, present technical presentations for training or educational materials. Coordinate and provide general departmental orientation to newly hired staff.

Assist with Covid-19 operations such as registering patients and crowd control.

Register patients for Covid-19 vaccines.

Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.

Schedule and delegate assignments to clerical/support staff and provide supervision in the clinical setting while maintaining optimum operational status.

Communicate job expectations; plan, monitor, appraise and review job contributions.

Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems.

Contribute towards the achievement of the company’s strategic and operational objectives.

Cater to clients or personnel’s concerns.

Verify patient coverage, obtain referrals and/or authorization when necessary.

Utilize EPIC Template Management (system used to schedule and open visits)

Register patients; answer phone; financial counseling.

Ensure monthly statistics are done for the clinic.

Manage monthly reports.

Guarantee monthly visits closed in a timely matter.

Office management and purchase materials, plan inventory and ensure orders for clinical area.

Jacobi Medical Center Bronx, NY

Assisting Coordinating Manager (AIDS Program)

2006 – 2008

Registered patients; answered the phone; free scaling patients; financial counseling.

Monitored and processed all insurance verification requests.

Notified direct supervisor when issues arose (system issues, difficult staff and situations, inability to complete tasks)

Assisted in planning, organizing, controlling and coordinating administrative and office operations in various organizational settings.

Ensured monthly statistics are done for the clinic.

Managed monthly reports.

Guaranteed monthly visits closed in a timely matter.

Office management and purchased materials, planned inventory and ensured orders for clinical area.

Supervised clerical staff to work at capacity.

North Central Bronx Hospital Bronx, NY

Clerical Associate Level 4 Women’s Health Services

2005 – 2006

Jacobi Medical Center

Clerical Associate Level 3 Women’s Health Services

2001 -- 2005

Provided customer service to ensure patient satisfaction

Clerical work in various administrative and operational areas; processed, recorded, checked and maintained files and invoices.

Corrected data in the facility’s system to ensure better service.

Registered patients.

Reviewed and verified insurances.

Conducted outbound calls and prepared mass mailings for new patients.

Scheduled appointments.

Created quarterly new member enrollee reports

Photocopied; distributed mail; sent faxes; ordered office supplies; managed conference rooms.

EDUCATION

Monroe College

Associates of Arts Degree: Medical Administration

DeVry University

Bachelors of Professional Studies:

Major: Technical Management/Health Services Management

ADDITIONAL SKILLS

Fully bilingual in Spanish and English

MS Office (Word, Excel, PowerPoint, Publisher)

SMS Unity

Epic Super user/Template Manager

Lean Certified -- Silver

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