Renita Henley

936-***-**** ad3ucz@r.postjobfree.com Piont Blank, TX. 77364

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Report Generation Sales Closing

Product Knowledge Spreadsheets

Inbound & Outbound Calling Paperwork Processing

Data Entry Problem Solving Abilities

Account Updating Data Collection

Adaptive Team Member Clerical Support

10-key Microsoft Office

Fax Office Equipment Proficiency

Prioritization Report Creation

Report Preparation Report Creation

Experience

Customer Service Representative, Humana, September 2014 - November 2021 McGregor, Tx.

Answered customer inquiries and provided accurate information.

Resolved customer complaints in a timely manner.

Maintained detailed records

Answered incoming calls and emails.

Remained calm and professional in stressful situations.

Accounts Assistant, Freeman Center, February 2007 - April 2014 Waco, TX.

Prepared and processed invoices, payments and bank deposits.

Assisted in accounts receivable, payable and general ledger activities.

Maintained accurate records of financial transactions.

Generated monthly financial reports for management review.

Resolved billing issues.

Provided administrative support to accounting department.

Ensured accuracy of data entry into accounting system.

Pharmacy Technician UTMB May 1995 - August 2004 Huntsville, TX.

Maintained daily inventory of pharmaceuticals and insured proper storage.

Prepared medication for dispensing by counting, pouring, labeling and verifying doses.

Performed data entry for patient profiles, billing information and prescription orders into the Pharmacy software system.

Provided customer service to patients by answering questions about medications and health-related topics.

Assisted pharmacists in compounding sterile products according to state regulations.

Managed filing of prescriptions both electronically and manually.

Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.

Verified accuracy of medications labels before they were dispensed to customer.

Pharmacy Technician Wal-Mart April 1990 - May 1995 Huntsville, TX

Maintained daily inventory of pharmaceuticals and ensured proper storage.

Prepared medication for dispensing by counting, pouring, labeling and verifying doses.

Data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.

Provided customer service to patients.

Assisted pharmacists in compounding sterile products according to state regulations.

Managed filing of prescriptions both electronically and manually.

Retrieved medications from shelves based on physician orders and delivered them to pharmacists for review.

Ordered drugs from wholesalers as needed and maintained records of incoming shipments.

Verified accuracy of medication labels before they were dispensed to customers.

Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Recieved payment from customers and processed credit card transactions.

Education

GED

Fairfield High Scholl, Fairfield, TX.

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