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Richard Leo Joyner

Sames Manager

ad3uch@r.postjobfree.com • 256-***-****

Summary

Dedicated and passionate professional meeting any and all sales goals presented. Developed sales presentations and canvassing programs to generate leads. Recruited, motivated, and trained sales representatives to exceed with in-home sales, phone sales and door to door canvassing. Demonstrated excellence in sales leadership, cross-functional collaboration, training and development, key account management, and finance management. Radical success in safety and health protocols, priority management, cost-effective solutions, and business development. Seasoned in building credibility with executive management, key clients, and employees by leveraging excellent communication and interpersonal skills.

Areas of Expertise

Sales & Pipeline Growth

Sales Leadership

Customer Service

Business Development

Account Management

Negotiations

Setting goals

Team Building

Project/Program Manager

Process Improvement Program

CRM Tools

Motivation, Recruiting & Training

Professional Experience

Ecoview Windows of North Alabama LLC, Huntsville, AL 2022 - 2024 Owner Sales Manager

Started a window and door business. Developed an in-home sales presentation as well as a marketing plan to generate leads. Hired, trained, and developed sales representatives as well as door to door canvassers to market windows and doors. Worked with installers to improve customer service. Monitored installation, trained installers in customer service skills. Provided installation of windows and doors when needed. I ventured into elevator sales and home lifts with one of my installers. Installed elevators and home platform lifts, and chair lifts to residential customers. Provided electrical troubleshooting expertise using blueprints, drawings, and electrical and hydraulic schematics.

• Exceeded venders' sales goals by having over $879,000 in sales in the first three months in business.

• I was awarded ‘Rookie of the year” by the dealership at corporate.

• Was asked to assist the Birmingham dealership with their sales, increasing their sales by over $200,000 in three- month time frame.

• Sold Installed residential elevators, platform lifts, stairlifts. Environmental 360 INC. Murfreesboro, TN 2014 – 2022 CMS Regional Manager Environmental Consultant Field Service Engineer Optimize air emission monitoring and SPCC inspections, while delivering progressive recommendations to achieve key organizational objectives within tight deadlines. Conduct data-driven research to modernize CEMS/COMS practice. Administer project milestones and requirements by communicating horizontally and vertically with client’s department executives. Leverage analytical expertise to deliver troubleshooting and maintenance service to key clients aimed at achieving customer success, while ensuring repeat and referral business. Ensure strict adherence to organizational standards and compliance regulation by delivering sales, auditing, and testing of environmental analyzers and systems. Oversee budgeting, schedule planning, sales management, bid development, and invoicing to achieve bottom-line results. Bolster the company’s image through brand awareness, while generating a new stream of sales revenue in multiple industries

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● Accomplished multiple projects within time and budgetary constraints by delivering business leadership skills.

● Exceeded billable sales by $750,000 by leveraging consultative sales and marketing approach.

● Established PM's, QA/QC, and Site-Specific plans resulted in minimizing downtime, while thoroughly reviewing client's Title V permits in line with compliance regulation.

● Enhanced client’s equipment and system uptime from 80% to 98.9% within 6 months.

● Accommodated client’s needs including budgeting, proposal development, installation management, client training, and final satisfaction reports by integrating and unifying new CEMS/COMS systems. Teledyne Monitor Labs, Courtland, AL 2006 – 2014

Site Manager Field Service Engineer

Negotiated and sub-contracted to elevate CEMS program for International Paper in North Alabama. Utilized schematics, drawings, and blueprints to resolve complex electrical systems. Facilitated power generation department at International Paper Mill such as electronic / pneumatic environmental analyzers by troubleshooting and repairing CEMS system. Ensured compliance with part 60 and part 75 of EPA/ ADEM, while conducting environmental audits on the equipment. Optimized inventory of parts and supplies with optimal utilization of SAP.

● Scaled-up Mill's CEMS/COMS system availability from 90% to ~98% by launching PM program.

● Introduced preventative maintenance plans enhancing uptime availability by 98% for all systems.

● Teledyne Monitor Labs, Courtland, AL 2006 – 2014

● Site Manager Field Service Engineer

Lockheed Martin, Afghanistan 2010 – 2011

Sr. Field Service Engineer/ Flight Captain

Supported the Persistent Threat Detection System (PTDS), an aerostat-based system used in surveillance, reconnaissance, force protection, and counter-IED missions in Afghanistan. Launched and recovered aerostat aircraft inside a war zone. Applied comprehensive knowledge of the following software and hardware applications and systems: Falcon View GIS mapping and targeting utility, Control of Lynx and Analysis Workstation (CLAWII) Joint Services Work Station (JSWS), Unattended Transient Acoustic MASINT Sensor (UTAMS) with solar power generation, Fiber Optics termination and testing, Provided post-mission imagery analysis, video production and editing, and more than 2000 hours operating and maintaining of WESCAM MX-20 modular-turreted EO/IR surveillance and laser targeting system (both Analog and HD versions) Supported system installation, integration, and use of the following subsystems on the aerostat: Optical Promise, Enhanced Position Location Reporting System (EPLRS), Single-channel Ground and Airborne Radio System (SINCGARS), One-System Remote Video Terminal (OSRVT), and Unattended Transient Acoustic MASINT Sensor (UTAMS)

• Troubleshoot and repair mechanical, hydraulic, electrical, and electronic systems.

• Troubleshoot and repair 5,10,15,30 and 60K generators.

• Monitored and managed weather and flight conditions to obtain maximum operational success.

• Project/Program Manager

• Process Improvement Program

• CRM Tools

Motivation, Recruiting & Training

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Additional Experience

Site Maintenance Manager Technica, LLC

Partnership Owner, Sales Manager Advance Mortgage, LLC Vice President of Sales Home Cable Concepts

Corporate Motivational Speaker Home Cable Concepts Owner / Founder American Cable LLC

Education

Bachelor of Science Management of Technology GPA 3.8 Athens State University

Professional Certification

40-Hour HAZWOPER

MSHA

NEPA-70E

10-hour OSHA

Affiliations

Member Delta Mu Delta International Honor Society in Business

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