DIANNE DUPIRE 850-***-****

Clerical

Approximately 15 years of clerical experience. Excellent computer skills and knowledge of software consisting of Microsoft Word, PowerPoint, Excel, Access. My background has mainly consisted of Office Clerical, Secretarial, Office Assistant, Medical Clerk, Medical Records jobs. United American Insurance Company (Globe Life affiliated) was my first office job, from there I have held office clerical-type jobs. I have developed a very professional customer service rapport and communication skill set with the general public. My listening skills have been honed through my various work experiences. I have learned to maintain comfortable and consistent eye contact which has allowed a completion in shared understanding of ideas and thoughts. I have really loved working in the office environment, ever since I was a child I went with my Mother on the weekends to her place of employment and pretended I worked in the office.

Work History

Front Desk Receptionist 07\2021-12\2021

WSRE-TV Pensacola State College - Pensacola, FL

• Answer and transfer all calls to appropriate staff, also take messages

• Allow all visiting sign-in and staff members in through secure locked door

• Receive and distribute all mail and packages

• Greet newcomers wishing to make tour arraignments of the studio with the general manager

• Accept various tasks to help staff members

• Guide all vendors to proper locations

• Filing when needed from staff members

• Office Admin tasks per each staff member

Front Desk Receptionist/Office Assistant 07/2014-05/2020

City of Pensacola (Keegan Staffing) – Pensacola, FL

• Answer and or transfer all callers to appropriate staff members and departments

• Greet customers and clients

• Process all incoming invoices and scan into software program (MaxxVault) to Finance Department

• Count all boat launch and parking monies and scan into (MaxxVault)

• Make deposit drops to Treasury Department

• Examine, categorize and sort all incoming documents

• Maintain physical and computer-based filing systems

• Track incoming and outgoing files and materials

• Locate missing file materials

• Respond for requests to internal and external requests for information

• Create reports, correspondence and spreadsheets with Microsoft Office programs

• Follow- up with staff and customers regarding missing or needed information

• Adhere to all related company policies and government regulations

• Uphold confidentiality of all information

• Train junior staff on department issues

Volunteer 08/2012 -07/2014

Baptist Medical Park

• Worked in Medical Records Department & Medical Billing Department

• Create and organize pre-surgery packets for all doctors and nurses

• File and sort all medical records

• Interact with patients and direct them to the Lab Department (Phlebotomy)

• Upheld confidentiality of all information

• Adhered to all company policies and regulations

Administrative Assistant 06/2010-07/2012

Spherion Staffing – Pensacola, FL

• Created client database and entered client’s personal information

• Photocopied client’s driver’s license and other personal documents

• Distributed new client applications to customers

• Created client files for the office manager

• Upheld confidentiality to all information

Medical Clerk 12/2009-03/2010

Pensacola Naval Hospital

• Checked in patients into a family outpatient walk-in clinic at the Naval Hospital

• Answered a multi-line telephone

• Sorted and filed Medical Records for the physicians on duty

• Prepared paperwork for incoming new mothers Wellness child appointments

• Upheld confidentiality of all information

Office Coder/Biller 06/2004-03/2007

Longs Drugs Corporate Office – Antioch, CA

• Performed data entry of client’s personal information and medical billing

• Answered multi-line telephone

• Filed, sorted and updated all billing records

• Created spreadsheets for the supervisor using Microsoft Excel

• Typed up daily reports using Microsoft Word for the supervisor

Education

Medical Terminology Transcribing Certification: Medical Administration 2009-2011

Pensacola State College –Pensacola, FL

Certified Billing and Coding Specialist (CBCS), Certified Medical Administrative Assistant (CMAA): Medical Administrative 2012

New Horizons – Pensacola, FL

High School Diploma 1982

Antioch Senior High School – Antioch, CA

Contact this candidate