Ivajean L McCann

*** ******* ****

North, South Carolina 29112

ad3ua5@r.postjobfree.com

803-***-****

Objective

Strongly motivated individual looking for a position as a sales/customer service representative. Bringing strong communication and customer service skills to exceed the employer’s expectations in a highly stimulating and challenging environment.

Ability Summary

Highly skilled and meticulous Call Center Representative with a superb record of customer satisfaction and successful sales. Adept multitasker able to address multiple customer and company tasks with the highest degree of professionalism and accuracy. Flexible scheduling availability to include evenings, weekends and holidays.

Employment History

Information Service Assistant

07/2010- 07/2017

AT&T

280 Summers Ave, Orangeburg, SC

Assist customers whom dialed 411, with phone numbers, addresses, driving directions, etc. in an accurate, courteous and efficient manner. 2007-2009 Acted as interim call center supervisor of over 100 employees, monitored call center representative phone calls and provided necessary feedback, trained new employees, etc.

Guest Services

01/2009 - 06/2010

Holiday Inn Express

118 Sleep Inn Drive, Orangeburg, SC

Greeted guests as I checked them in and out of hotel, processed reservations in person, as well as via telephone and internet, informed guests of hotel services and room amenities and maintained a clean environment

Cashier

03/2007- 12/2008

Calhoun Oil Company

102 Bonfire Dr., St. Matthews, SC

Courteously greeted customers and efficiently process transactions within a busy, fast paced retail environment, Operated cash register, used scanners and computers to itemize and total customer purchases, collected payments and make change for cash transactions, balanced drawer at end of shift, assisted with store stocking, floor-sets and opening/closing procedures.

Education and Training

Issuing Institution

Location

Qualification

Course of Study

North High School

North, SC

High School Diploma

General High School Curriculum

References Available on Request

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