Julie Johnson

Invoice Processing Organized and dedicated Administrative Assistant with proven track record of providing

Spreadsheet exceptional customer service in fast-paced environments. Offering keen attention to detail

Management and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated

Research work ethic to perform effectively in independent or team environments. Detail-oriented

Office Administration administrative assistant with experience in customer service, data entry and office

Calendar Management management. Experience delivering customer service and administrative excellence,

Mail Handling including clerical support and public interaction. Excels in calendar management, scheduling,

Meeting Planning data entry and database administration.

Presentation Design

Quality Assurance

August 2023 - Current

Administrative Assistant, Express Professionals Employment, Summerdale, AL

+ Supported executive staff through scheduling meetings, coordinating travel arrangements,

and preparing crucial documents.

Boosted team productivity by managing communication channels and ensuring timely

responses to inquiries

Ensured accurate record-keeping with diligent data entry and database management for

Vital company information.

Optimized calendar management for executives by scheduling appointments strategically

while considering priorities and minimizing conflicts.

Contributed to cost reduction efforts by identifying opportunities for process

improvements and negotiating vendor contracts.

August 2021 - August 2023

Senior Sales Associate, TPUSA - Teleperformance USA, Remote

+ Boosted sales revenue by developing and maintaining strong relationships with clients

+ Implemented effective marketing strategies for increased product exposure and customer

engagement.

Exceeded quarterly sales targets consistently through persuasive product presentations

and demonstrations,

Collaborated with cross-functional teams to streamline sales processes, resulting in

improved workflow efficiency,

April 2019 - August 2021

Administrative Manager, Nephrology Associates Of Mobile, Mobile, AL

+ Improved office efficiency by implementing streamlined administrative processes and

procedures.

Enhanced team productivity by providing ongoing professional development opportunities

and regular performance feedback

Facilitated successful cross-depart mental collaborations, fostering positive working

relationships between team members

+ Maintained accurate record-keeping systems to ensure easy access to critical information

for decision-making purposes.

+ Implemented innovative solutions for common workplace challenges, resulting in

increased employee satisfaction and retention rates.

+ Spearheaded complex projects from inception through completion while adhering to strict

deadlines without compromising quality or integrity.

+ Supervised staff and delegated tasks to maintain positive, productive administrative

operations.

January 2017 - April 2019

Licensed Insurance Agent, New York Life Insurance Co, Mobile, AL

+ Improved client satisfaction by providing tailored insurance solutions and exceptional

customer service.

+ Increased policy sales by conducting thorough needs assessments and presenting

suitable coverage options.

+ Enhanced agency reputation through consistent provision of accurate, timely, and

knowledgeable advice on insurance policies and regulations.

+ Streamlined the claims process for clients, ensuring prompt resolution and payment of

claims.

+ Expanded referral network through proactive relationship building with community

partners, such as real estate agents and financial planners.

+ Generated new business opportunities via targeted marketing campaigns, resulting in

increased lead generation and conversion rates

+ Collaborated with underwriters to obtain favorable policy terms for clients while mitigating

risk exposure for the company.

communication regarding policy costs,

riders available upon request.

Contact this candidate