Customer Service Home Health

Zeenat Noori

Contact Informa+on

Address: *** ***** ***** *** ***, Madison, Alabama, 35758

Phone: 646-***-****

Email: ******.*******@*****.***

Objec+ve

Compassionate and cerKfied Phlebotomist and Home Health Aide with varied experience in retail, warehousing, and healthcare seQngs. Seeking to leverage my skills in phlebotomy, paKent care, and customer service in a healthcare role that demands dedicaKon and proficiency.

Educa+on

Calhoun Community College, Alabama - CerKficate in Phlebotomy, 2023 Crosby High School, ConnecKcut - High School Diploma, 2020 Cer+fica+ons

CerKfied Phlebotomy Technician (CPT) Calhoun Community College, 2023 Home Health Aide (84-Hour Core Training) - New York State EducaKon Department, 2019 Work Experience

Retail Associate Walmart, Madison, Alabama 2022 - 2022

• Maintained a customer-friendly environment by acKvely listening to needs and promptly resolving complaints or issues.

• Managed cash register operaKons, ensuring accurate financial transacKons. Warehouse Associate Amazon, Madison, Alabama 2023 - 2023

• Facilitated order fulfillment processes, ensuring accurate and prompt delivery of items to customers.

• Ensured compliance with safety protocols, contribuKng to a safe and efficient working environment.

Suppor>ve Companion Senior HHA Inc. New York City, New York 2019 - 2020

• Provided compassionate care to residents, including assistance with acKviKes of daily living such as bathing, dressing, and meal assistance.

• Coordinated with healthcare professionals to ensure opKmal paKent care and effecKvely reported any changes in paKent status.

• Ensured adherence to health and safety protocols, maintaining a clean and secure environment for residents.

Skills

• Phlebotomy: Skilled in performing venipunctures and ensuring comfort during the procedure.

• PaKent Care: Proficient in aiding and care, maintaining paKent dignity, and ensuring safety.

• Customer Service: Experienced in addressing customer needs and enhancing their experience.

• CommunicaKon: Strong verbal and wri]en communicaKon skills, ensuring clear and empatheKc interacKon with paKents and team members.

• Volunteer Experience

Languages

1. Dari/Persian

2. Pashto

3. English

References

Available upon request.

Contact this candidate