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Operations Manager Owner Operator

Location:
Sydney, NS, Canada
Posted:
February 23, 2024

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Resume:

Peter Parrag

* ******** ***** - **** *******, ON M3C 3N4 416-***-**** ad3u6x@r.postjobfree.com

Experienced executive with operations and sales expertise. Results oriented team player with proven effectiveness building leading teams to achieve growth and bottom-line results.

Owner/Operator 2017 - 2024

Calibre Painting Limited

Painting professional well versed in residential and commercial interior/exterior painting services. Energetic owner/operator bringing a superb service to both residential and commercial clients in the greater GTA area. Focused on working with Real Estate agents through referral business exclusively.

Operations Manager 2011 - 2017 2011 - 2017 Professional Hair Care Products Inc.

A key role in overall direction, development and growth of the company. Responsible and accountable for all internal aspects of the business, overseeing, forecasting and managing all capacity and resource issues to ensure company achieved its targets for quality and financial success. Manage development and marketing of products and services. Set high personal and professional standards whilst exercising effective leadership and management of staff with clear objectives. Manage operational planning and strategic development. Planning, schedule development, budget and cost control.

Accomplishments:

•Increased line productivity by 19% year over year results

•Found cost efficiencies of $95,000 in 2013 and $142,000 in 2014

•Sold discontinued/end of line inventory overseas to third party vendors, creating a new revenue stream

•Sold off old equipment no longer required in compounding/production >$415,000

•Launched and managed a new line of men’s grooming products

•Launched and managed social media for new men’s line: Twitter and WordPress Blog

Operations Manager – Eastern Canada 2008 - 2011

Return Trax Canada

Managed the overall operations of the business in Eastern Canada, encompassing retail sales, technical production, logistics warehousing, and wholesale sales. Managed the end-to-end company operations and process. Budget development, tracking, analysis and review. Managing, training, and hiring of all staff. Working with internal and external clients to achieve company objectives.

Accomplishments:

•Grew revenue to >$9M/year; expanded from one plant in Ontario to a second facility in Calgary

•Expanded new clientele base to help achieve top line sales figures

•Worked with software developers to implement new Traxx inventory management system

•Enhanced productivity, low employee turnover, creating an environment of trust, cooperation and continuous improvement

•Implemented new processes to improve overall efficiencies to achieve corporate objectives >94% efficiency of finished goods, reducing waste significantly

•Identified substantial cost savings by implementing a parts mining program >$115,000

Planning Coordinator 2004 -2008

Home Hardware Stores Limited

Reporting to the Store Planning and Merchandising Manager, responsible for helping dealers improve store appearance and profitability through effective merchandising and display. Merchandising stores during expansion, renovations, and banner changes. Team Leader between dealer/owner and head office. Liaised between dealers and head office with respect to direction, helping with the flow of information.

Owner/Operator 1998 - 2004

Parrag Sales and Marketing

Sales Agent for several key brand accounts in the hardware business. Merchandising stores during expansion and renovation projects. Provide timely feedback of information with respect to execution, product mix and displays. Instrumental in the development and execution of in-store merchandising plans.

Assistant Marketing Manager, Product Service 1995 -1998

Black & Decker Canada Inc., Richmond Hill

Achieved yearly sales and profitability objectives for the division. Assisted with development of marketing programs for outlets/service centres. Prepared, implemented and executed liquidation of excess inventories through warehouse sales. Created unique marketing programs to liquidate excess discontinued products, ensuring that company assets were made available for reinvestment. As a Product Manager, handled the master maintenance. Managed the promotional budget according to divisional fab requirements. Co-ordinated production materials.

Service Branch Manager 1989 - 1995

Black & Decker Canada Inc., Halifax

Responsible for development and growth of the Authorized Service Dealer Network for the Atlantic Provinces, in addition to managing and administration of a company owned service centre. Achieved yearly sales and profitability objectives. Communicated and ensured proper implementation of service policies and procedures. Identified, contacted and evaluated potential new accounts. Developed, monitored, interpreted and communicated sales forecasts for the Authorized Service Network.

ACHEIVEMENTS

Service Excellence Award – 1996

Business of the Year – Halifax 1996

President’s Excellence Award – 1995

EDUCATION& PROFESSIONAL DEVELOPMENT

Business Administration Diploma, George Brown College, Toronto

St. John’s First Aid, 2014

Franklin Covey Time Management Course

Professional Sales Negotiation Course

Forklift license – Reach and Counterbalance



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