Briauna Harris

Harrisburg, PA *****

ad3u6u@r.postjobfree.com

+1-717-***-****

Work Experience

3rd Shift Sanitation Site Manager

PSSI - Harrisburg, PA

July 2018 to September 2023

• Ensuring that our team is working safely, efficiently, and in compliance with regulatory agency, customer, and PSSI policies and procedures.

• Managing the budget (e.g., payroll, supplies, etc.)

• Daily management of operations (e.g., interviewing, hiring, training, setting and adjusting of pay rates and hours, planning and directing work; maintaining sales; discipline of team members; handling team member complaints and grievances; determining the techniques to be utilized to effectively sanitize the facility to ensure that the facilities are sanitized in compliance with governmental and/or customer specifications

• Billing our customers for services rendered

Customer Service Representative

Clark Resources - Harrisburg, PA

January 2021 to August 2023

Handling customer service inquiries and problems via telephone, email, or written correspondence. Housekeeper

GRAND SERVICES - Harrisburg, PA

August 2019 to November 2020

• Dusting and polishing furniture and fixtures.

• Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks.

• Maintaining a clean and sanitary kitchen area.

• Making beds and changing linens.

• Washing windows.

• Vacuuming and cleaning carpets and rugs.

Violation Customer Service Representative

EZPASS - Harrisburg, PA

July 2018 to July 2019

handled customer service inquiries and violations for the Pennsylvania turnpike via telephone and email. Customer Service Representative

Pennsylvania Higher Education Assistance Agency (PHEAA) - Harrisburg, PA August 2016 to May 2018

handled customer service inquiries and problems via telephone, internet or written correspondence. Education

Nursing Assistant Training Certificate in CNA

DAUPHIN COUNTY TECHNICAL SCHOOL - Harrisburg, PA

September 2019 to November 2019

GED in Charleston Job corps

Charleston Job Corps Center - Charleston, WV

October 2012 to May 2013

Skills

• Warehouse Management

• Computer Networking

• Customer service

• Guest relations

• Guest services

• Front desk

• Hospitality

• Food handling

• Serving

• Sales

• Math

• Food service

• Cash handling

• Communication skills

• Time management

• Culinary experience

• Restaurant experience

• English

• Marketing

Certifications and Licenses

Driver's License

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