Suzanne Grijalva

ADMINISTRATIVE ASSISTANT

***** ***** **** ***** ****** Chapel FL 520-***-**** ad3u6e@r.postjobfree.com

Objective

To demonstrate my solid background in high-volume office environments with a focus on delivering exceptional clerical and operational support to professionals. I look forward to having an opportunity to utilize my skills and experience as a dedicated administrative assistant. I am upbeat and friendly with a professional demeanor and sound judgment who has experience in managing diverse daily tasks with minimal oversight. I am well versed in managing project needs, sensitive documentation, and executive-level schedules.

Experience

AdventHealth Wesley Chapel Hospital Concierge Wesley Chapel FL 2022-2024

Optimized patient experience with scheduling, registration, and billing

Collaborated with Consumer Access to ensure appropriate authorization and eligibility of patients.

Maintained weekly pre-admission testing patient calendar, including joint/spine post-operative care educational sessions.

Participated in the transition of hospital’s electronic medical records system from Zenig to Epic for the concierge department.

Fry’s Food & Drug Administrative Assistant, Bookkeeper, Dept Manager Tucson AZ 2017-2022

Prepared accurate financial reports via collection, analysis and summarizing of account data.

Maintained full compliance when executing and tracking bank reconciliations.

Managed physical and digital files, monitored spreadsheets and updated reports related to project management materials.

Provided secretarial and office management support.

Coordinated appointments, meetings, and conferences.

Composed correspondence, reports, and meeting notes.

Managed scheduling for staff and monitored resource allocation to provide optimal coverage/service.

Oversaw inventory for instore coffee shop, including food, beverage, and merchandise.

Virtual Administrative Solutions Team Owner-Operator Tucson AZ 2000-2017

Provided support for several physician groups, sleep diagnostics laboratory, community organizations, and Chambers of Commerce

Demonstrated proficiency in medical terminology and medical records retention.

Demonstrated knowledge of HIPPA Privacy and Security Regulations

Tucson Medical Center Executive Assistant Tucson AZ 1993-2007

Scheduled meetings and events for medical staff of 200+

Scheduled conference and travel for senior management and physicians

Collaborated with multidisciplinary staff to improve overall patient care and response times.

Managed expense accounts for senior management and physician staff

Provided administrative support to executive management, executive board, medical committees, and various reporting departments.

Education

Bradford School of Business, Certificate in Business Houston TX 1984

Bellaire High School, Diploma, General Education Houston TX 1984

Skills & abilities

Management

Problem solving

Communication

Leadership

Executive Presentation Development

Recordkeeping and Documentation

Executive Schedule Management

Administrative Support

Budget Preparation

Medical Terminology / Transcription

Customer Service

Project and Event Planning

Office Management

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