Tina Monoke Letsoalo

***** ******* ****** *** *

Atteridgeville

Pretoria 0008

Phone: 074-***-****

Alternative no: 072-***-****

ad3u63@r.postjobfree.com

ID No: 870**********

Skills & Qualities Summary

● Marketing and Communication Strategies

● Interpersonal skills

● Team engagement

● Project management skills

● Afrikaans speaking

● Sales

● MS Office (Word, Excel, PowerPoint,

Outlook and Teams)

● Presentation skills

Professional Experience

AMT Trading

Front desk Admin Assistant, July 2012 to March 2015. Responsibilities include:

• First point of contact with clients

• Offer client satisfactory service through phone calls, emails and walk-ins

• Expedite the resolution of customer problems and complaints to maximise client satisfaction

• Establish and maintain an excellent engagement with stakeholders (colleagues, partners and clients) KONICA MINOLTA

Sales and Marketing Assistant, July 2015 to May 2016. Responsibilities include:

• Selling of the company products and services

• Assist with the developing and commercialization of new business opportunities where possible

• Identify and maintain new opportunities for additional profit Tshwane Motlhagase Distributors

Receptionist and Filing Assistant, February 2017 to February 2018. Responsibilities include:

• Offer client satisfactory service through phone calls, emails and walk-ins

• Expedite the resolution of customer problems and complaints to maximise client satisfaction

• Collaborate with the team at large to strengthen customer service OnSHEQ Workwear (Thumncu Pty Ltd)

Store Manager, November 2018 to January 2020.

Responsibilities include:

• Manage the store, it’s operations and lead a team of two assistance

• Coordinate campaigns and create opportunities to upsell

• Attain sales targets

• Report, reconcile and stocktake the merchandise

• Negotiate prices with external parties and suppliers to drive down costs for clients Education

HOERSKOOL ELANDSPOORT, PRETORIA

Grade 12, December 2004:

Subjects: English, Afrikaans, Business studies, Accounting, Biology, History MIDRAND GRADUATE INSTITUTE, JOHANNESBURG.

Bachelor of Commerce: Marketing Management

Up to 2nd year completed, 2006 - 2009.

● Key Modules:

o Marketing.

o Personal Selling.

o Consumer Behaviour.

o Business Management.

o Advertising

o Introduction to Accounting

o Quantitative Techniques

BOSTON CITY COLLEGE, PRETORIA.

Diploma in Commerce: Public Relations

2nd year, 2021 Completed.

● Key Modules:

o Marketing Management.

o Public Relations 1 and 2

o Computer and Academic Literacy.

o Events Management

o Digital Marketing

o Business Ethics

o Workplace Integrated Learning

Career Objectives

I am a hardworking team player who enjoys dynamic spaces. My ideal environment is one filled with inspiration and working collectively to achieve a common objective. I believe this enables my strong work ethic, self-motivation, and client-centric personality.I enjoy sales and always aim to produce high quality work. I am driven by the ability to upskill myself and learn from those around me . My sociable personality makes me very adaptable and confident. I am a friendly hard working lady who speaks fluent Afrikaans, Zulu amongst other languages. I believe growing within a company is important when given the opportunity to prove my skills, experience and education that I have learnt through the years. My PowerPoint creation and presentation to clients are my strongest points as I am not a shy person.

References available on Request

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