Bruce Pham

ad3u5q@r.postjobfree.com Phone: 949-***-****

Management Profile

Talented and motivated professional with 6 years of experience in leading operations and logistics in carrier management capacities. Strong strategic planner, problem solver, and effective team leader committed to engaging new avenues to empower teams to execute projects delivering results and supporting revenue generating objectives. Open and clear communicator at all levels with demonstrated vision, leadership, and operation expertise. Core Strengths

Leadership/Communication skills Vendor Negotiations Business Operations Organization Problem Resolution Self-motivated/Results Driven Labor Cost Control

Relevant Experience

• Elevated On Time Delivery levels from 95% to 99%

• Improved Drivers’ relationship, reducing DOT violations and DOT compliance

• Daily operation to improve the revenue and profits Professional Experience

SPSA - Long Beach, CA

Distribution Supervisor 10/2019 – 11/2021

• Maintained and controlled Linen Inventory through production tracking RFID System

• Maintained and controlled consumable inventory

• Managed costs to within or below budget

• Provided direct supervision of Route Representatives, Drivers, and Shipping/Receiving Personnel

• Conducted Cycle Counts

• Conducted Employee Annual Performance Reviews

• Developed and updated delivery logistics for customers to maximize efficiency

• Supported efforts of new clients/sales and maintained a high service level for clients

• Resolved and troubleshoot distribution/delivery issues

• Maintained hospital files with pertinent information

• Other projects as assigned by management

Link Transport Services, LLC. (Contract) – Santa Ana, CA Logistics Operation Manager 10/2018 – 9/2019

• Started Link Transport Services, LLC. from early stage

• Recruited new Drivers and Owner Operators

• Oversaw daily internal operations

• Booked and negotiated rates with vendors and brokers

• Monitored Drivers’ fitness, safety and DOT Compliance

• Assigned Drivers to Airline Pickups/Drop Off

• Updated Drivers Pickups/Drop Off in Alpha Truck System

• Maintained inventory for warehouse personnel to load/unload shipments (LTL) on schedule

• Updated Waiting Time Charges for Drivers/Customers

• Resolved issues for Drivers at Pickup/Delivery at Airports and warehouses GS Freight Transport, Inc. (Contract) – Gardena, CA Operation Manager 4/2015 – 4 /2018

• Led a team of 25 Drivers and Owner Operators

• Oversaw daily internal operations

• Booked loads and moving 14 trucks OTR/Negotiate rates with brokers

• Negotiated rate with new vendors and projects

• Monitored DOT compliance, hours of services, and driver fitness

• Spearheaded profit and reducing labor cost

• Recruiting New Drivers and Owner Operators

• TMS/Express programs

• Brokers/Customers portals

• Ensured Drivers’ picking up and deliveries schedule on time

• TMS/Express programs

• Brokers/Customers portals

• Dispatched/Assigned Loads with territory and keep informed of changes

• Ensured compliance with all railroad rules, procedures, and regulations for safety with FRA

• Coordinated movement of trains according to operating plan and customer needs

• Monitored, trained, and tracked movements

• Routed plan in advance for smooth and effective movement to meets/passes to avoid unnecessary delays Best 1 Logistics (Contract) – Fontana, CA

Fleet Manager/Project Contractor 12/2014 – 3/2015

• Certified equipment meets DOT guidelines

• Designed training programs for over 100 drivers to compliance with DOT requirements

• Improved DOT Score to meet safety guidelines

• Monitored drivers and equipment daily safety logs

• Assigned drivers’ and equipment for daily loads

Leo7 Corp (Sister Company of Boomerang) – Westminster, CA Boomerang Express –Santa Ana, CA

Logistics Operation Manager/Dispatching Manager 2/2012 – 12/2014

• Managed and built Leo7 Corp to the industry for growth from 3 trucks to 35 trucks

• In-depth ability to think, act quickly, calmly, and accurately under stress

• Managed daily operation of 35 trucks (OTR)

• Multi-tasked between dispatching & administration

• Resolved issues with brokers and Owner Operators.

• Ensure service requests are completed within designated time line

• TMS/Express programs

• Brokers/Customers portals

• Responsible for moving (Booking daily loads) 23 trucks (Owner Operators)

• Ensures proper documentation including transit documents, log book, DOT regulations

• Prepared all necessary confirmation of key milestones (departure, arrival, POD, etc.)

• Maintained courteous, prompt and efficient customer and driver relations

• Oversaw and completed customers’ billing and collection

• Analyzed services failure/issues and implements performance improvement processes

• TMS/Express programs

• Brokers/Customers portals

Education

BA in Liberal Study

Cal State University of Fullerton – Fullerton, CA

AA in Liberal Study

Orange Coast College – Costa Mesa, CA

Skills

Customer satisfaction, Delivery, Logistics, Managing Employees, Improving process, DOT Compliance, TMS/Express

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