Mary L. Burke

**** ******** ****

Columbus, Ohio 43207

614-***-**** / ad3u4d@r.postjobfree.com

Professional Experience

Carlile Patchen & Murphy/

Legal Assistanace /Collections August23, 2023 - December 7, 2023

Columbus, Ohio

Collections for Credit Acceptance Corporation for Cars that were financed.

TNT SERVICES

Power Washing Company February 2022– August2023

Groveport, Ohio

Collections and posted checks and credit card payments to accounts. Kept a spreadsheet of all payments.

Jones Law Group

Medical Collections Specialist August2021 - February 2022

Columbus, Ohio

Collections for past due Medical Bills and provide Customer Service with strick details to the guidelines for Medical bill collections.

Best Heating & Cooling

HVAC Company Office Clerk - July 2021- August 2021

Whitehall, Ohio

Performed Scheduling and other duties that needed to be done in the office.

Unemployed due to Covid From November 2020 - July 2021

TNT SERVICES

Power Washing Company Augest 2020– November 2020

Groveport, Ohio

Collections and posted checks and credit card payments to accounts. Kept a spreadsheet of all payments.

Unemployed due to Covid From April 2020 - August 2020

LEE M. SMITH & ASSOCIATES CO., L.P.A.

Tax Collections Specialist – June 2019 to April 2020

Columbus, Ohio

Execute various methodologies to obtain successfully settlement in the collection of back taxes owed to State of Ohio. Arrange for debt repayment or establish repayment schedules, based on tax payer financial situations. Research, assess and negotiate resolutions in regards to difficult taxpayer defaults, complaints and concerns; advise tax payers of necessary actions and strategies for debt repayment. Skip trace delinquent payers, implement collection policies and procedures to meet goals, and work closely with tax payers to resolve delinquencies voluntarily before having to initiate legal actions; issuing subpoenas, garnishments, or requesting the seizure of property. Continuously maintain a favorable image of the State of Ohio in the execution of all tasks.

TRANSWORLD SERVICES INCORPORATED

Collections for US Department of Treasury – August 2018 to May 2019

Columbus, Ohio

Collections for US Department of Treasury from a call center and provided customer service with strict details to what the Department of Treasury wanted things performed.

GC SERVICES

Collections of Student Loans – October 2015 to August2018

Columbus, Ohio

Collections of student loans from a call center and provided customer service with strict details to what the Department Of Education wanted things performed.

BALL BOUNCE AND SPORT

SHIPPING CLERK - December 2012 to September 2015

Columbus, Ohio

Ship off orders from the internet that customers would order from on line. Routed large company's orders to make sure the right size truck and trucking company is used. Retrieved the custom forms for shipments that went overseas. Prepared return paperwork for disposal.

LUCENT TECHNOLOGIES

ADMINISTRATIVE ASSISTANT – July 1985 to January 2010

Columbus, Ohio

Provided administrative support for management and staff of up to 22 engineers; typed general and confidential correspondence; processed department vouchers, expense reports and mail; answered multi-line telephone system; maintained files. Coordinated staff calendar, conference calls and travel arrangements; converted money to appropriate foreign currency for travel abroad. Developed new spreadsheet, report utilizing Excel to better coordinate department scheduling.

Purchased office supplies; sourced vendors; monitored inventory.

Education

Groveport Madison High School High School Diploma: 198

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