Sharara Padikkal

214-***-**** - ad3u3f@r.postjobfree.com – 709 Jagged Way, Plano, Texas

Profile

Experienced and dedicated IT professional with a strong foundational understanding of software development principles thriving in situations that require multitasking and problem-solving skills. A demonstrated history of delivering complex projects between disparate systems and cross-functional teams in an agile environment, adept at analyzing business context and requirements for testing and data analysis.

Technical Skills

Testing Tools: JIRA, Quality Center/HP ALM

Automation Tools: Quick Test Professional (QTP)

Methodologies: AGILE

Other Tools: SQL, Tableau

Operating Systems: Windows

Databases : SQL Server

Web Technologies: HTML, CSS.

Knowledge: SDLC (software development lifecycle)

Work Experience

Envoy Air Inc., Irving, Tx — Program Lead/Analyst Jan 2022 – Current

Envoy Air Inc. is a wholly owned subsidiary of American Airlines Group operating more than 160 aircrafts on 800 daily flights to over 160 destinations. The company’s employees provide regional flight service to American Airlines under the American Eagle brand and livery and ground handling services for many American flights. Mainly responsible for leading a team and collaborating with cross-functional teams to identify project requirements and priorities to ensure the alignment with organizational goals. Overseeing multiple projects utilizing data analysis techniques to monitor project progress and identify potential risks or obstacles, proactively implementing mitigation strategies to ensure the success of the project.

Responsibilities:

Developed and maintained project documentation, including project plans, status reports and risk assessments, to provide visibility and accountability throughout the project lifecycle.

Developed and maintained comprehensive reports and dashboards to track program effectiveness using tools such as Microsoft Excel. Facilitating the implementation of Tableau within the organization.

Analyzed data and trends to identify areas for improvement in the testing process resulting in an increase in efficiency and accuracy.

Supporting the creation and testing of analytics data for departmental reporting.

Coordinate with Stations and Hubs to ensure over 1000 employees are tested quarterly to meet federal regulations and requirements.

Direct preparation of data compilation monthly for internal leadership audits, and federal audits.

Conducted regular audits of Drug and Alcohol records to ensure compliance with FAA, DOT and company policies.

Siroco LLC - Dallas, TX - Quality Assurance Tester Nov 2020 – Dec 2021

SIROCO, LLC is an IT consulting firm providing high-tech solutions consisting of Software Orchestration, Infrastructure Management, and Quality Control. Conducted comprehensive testing of E-commerce websites and applications to ensure functionality and performance met established standards. Participated in Agile, sprint planning and sprint reviews.

Responsibilities:

Involved in all aspects of Quality Assurance and Agile processes.

Manually tested different modules of the ecommerce application – such as Product Selection, Customization and Checkout - to ensure functionalities are working as per the requirements.

Identified, documented, and tracked software defects using bug tracking tools such as Jira and collaborated with the development teams for defect triage and resolution.

Performed regression testing of completed defects.

Communicated test results to stakeholders, including project managers, developers, and business analysts to facilitate informed decision-making and prioritize resolution efforts.

Brighter Horizons Academy, Dallas, Tx — Administrative Assistant July 2018 – Sept 2020

Brighter Horizons Academy is a model Islamic educational institute that produces generations of leaders. Provided administrative support to the school principal including managing calendars and coordinating appointments. Maintained accurate records and databases related to student enrollment, attendance, and academic performance.

Responsibilities:

As an Administrative Assistant, managing the school’s office and organizing multiple school events.

Coordinated logistics and support for school events to ensure an optimal execution with successful outcomes.

Responsible for the administration and management of various clubs in the school.

Performed inventory management.

Performed secretarial duties for Head of the School and DOO by arranging appointments, maintaining an appointment calendar and receiving visitors.

Accomplishments and Projects

Implemented data analysis techniques to identify trends and patterns in testing data, leading to the development of proactive strategies to prevent potential compliance issues.

Contributed to the development and implementation of best practices for software testing within the organization, resulting in improved testing efficiency.

Successfully coordinated user acceptance testing (UAT) activities with stakeholders, resulting in the identification and resolution of critical issues prior to production deployment.

Proficient in defect tracking and reporting to improve communications and reduce delay.

Experienced in creating test cases for - unit level, functional and integration testing.

Ability to test backend applications by writing SQL Queries and using different joins on multiple tables.

Ability to work collaboratively with testers, developers, and other team members in complex testing projects towards the overall enhancement of a product.

Education

Visvesvaraya Technological University

Bachelor’s Degree in Electronics and Communication Engineering

Certifications

Salesforce Certified Administrator (ADM-201)

Data Visualization with Tableau 5 course Specialization – (UC Davis/Coursera)

Google IT Support Professional Certificate

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