SYLVIA WARD

**** ******** *****, ************, *******, 46254, US • ad3u1k@r.postjobfree.com

Air Force veteran with 16 years of Active-Duty service who is competent and detail-oriented with expertise in warehouse operations, supplies management, data reporting, issues handling, and material transportation. Strong code of conduct and interpersonal skills to take prompt actions according to the complexity of assigned tasks. Experienced in managing logistics teams to deliver performance-driven results. Budget Finance

Quality Assurance

Supply Management

Process Optimization

Accountability

Training Development

Customer Service

Personnel Management

Data Analysis

Safety and compliance

Service-oriented mindset

Problem solving ability

High School - 2007

Michigan City High School - Michigan City, IN

Stock Control & Records Maintenance Technician - October, 2020 to October, 2023 United States Air Force - Fort Wayne, Indiana

Reviewed and analyzed reported usage, past programs, reported users, high dollar/high visibility programs and other applicable material. Determined current and future replenishment spares requirements; analyzed, monitored, and planned scheduled material requirements, forecasts, and funds availability.

Evaluated the administrative and procurement lead times of all parts, ensuring all new procurement actions for the section were initiated in a timely manner and adequate inventory was available to meet customer needs. Identified and mitigated risks by proactively monitoring and processing correct paperwork tracking the exchange of equipment ownership throughout operations, improving accountability, and decreasing equipment/inventory loses. Maintenance Supply Liaison - November, 2018 to October, 2020 United States Air Force - Fort Wayne, Indiana

Ensured the accuracy of the appropriate material management information technology system records for situational awareness of depleted supplies needing timely replenishment.

Analyzed inventory data and trends to establish a premeditated reorder schedule to guarantee stock never became fully vacant. Communicated with Supply Managers, clients, and customer representatives at all levels to maintain excellent working relationships and to ensure further development of services.

Adhered to all policies and procedures when applying proper inspection, issue, storage, warehousing, and material handling techniques to meet or exceed company standards.

Performed Quality Assurance evaluator duties ensuring logistics standardization and compliance; improved maintenance support function to 100% compliant and achieved Unit Compliance Inspection Superior Performer Award. Professional Summary

Skills

Education

Work History

Executive Administrative Assistant - October, 2007 to November, 2018 United States Air Force - Fort Wayne, IN

Managed Mission Support Group (MSG) end of year expenses scrutinized $50k government purchase card purchases with zero work stoppages. Focal point for Resources Advisor coordination, managed $800,000 MSG budget. Provided training, granted permission, modified group sites for MSG SharePoint. Created continuity for Operations Security (OPSEC), Air Force Record Management Program (AFRIMS) and Management Internal Control Toolkit (MICT), ensuring MSG members/programs were compliant. Created and completed time sensitive Commander Admin actions with zero disruption in the MSG daily operations. Maintained real-time SORTS report for AEF Reporting tool (ART) and Defense Readiness Reporting System (DRRS) via Air Force Reporting Instruction Tool (AF-IT) utilized by the Joint Chief of Staff (JCS) providing 100% mission readiness updates. Facilitated MSG Commander Calls, processed decorations, award, promotions. Maintained & developed 86 squadron file plans to ensure 100% compliance during the Consolidated Unit Inspection. Formatted, corrected, and converted word documents into electronic copies. Managed Information Technology (IT) for account for six years with zero discrepancies. Managed Command Programs such as Unit Security Manager, Privacy Act Manager, Unit PT Manager & Unit Mail Room Representative. Establish procedures for administrative management and program development within the unit. Developed and maintained detailed administrative processes and procedures to increase efficiency and accuracy. Helped senior administrative professionals with their day-to-day tasks. Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations. Assisted with room reservations, room set-up, agenda preparation, materials printing, and calendar maintenance for programs, meetings, and events.

Employee vacation days, sick days, and personal days off were all meticulously tracked by me. Organized staff and out-of-town visitors' travel arrangements, including vouchers, agendas, and transportation. Maintained customer trust and protected operations by keeping information confidential. Created documents and presentations to assist senior executives in making business decisions. Planned senior staff schedules.