Heidi Penington

541-***-**** ad3u1j@r.postjobfree.com Bend, Or. 97702

www.linkedin.com/in/heidi-penington-bba74b2a0

PROFESSIONAL SUMMARY

** ***** ** * ************ career at a Orthodontics practice. Exceptional work ethics along with compassionate care. Pride myself to be accountable, reliable, and honest.

EXPERIENCE

Front Office manager, Rosenzweig Orthodontics 06/06/1984-10/31/2023

Front Office Expanded functions

Scheduling high volume number of patients

Answering phones

Billing and collections, balance day end books

Verify insurance benefits and process claims

Ordering supplies

Sterilizing instruments

Patient Coordinating

EDUCATION

EFODA State of Oregon certified, X ray certified 09/31/1985

CPR, HIPPA and Privacy compliance certified

Portland State

Lane Community College.

SKILLS

Customer service, communication, billing, phone etiquette, insurance verification, collections, appointment scheduling, patient service, faxing, emailing, ordering, patient care, assisting and training, sterilizing, lab work, and x rays.

AWARDS/RECOGNITIONS/VOLUNTEER WORK - (OPTIONAL)

39Years in service at the practice recognition.