TaNya Brabham

Winston Salem, NC

336-***-****

ad3u17@r.postjobfree.com

Objective:

Seeking a challenging and rewarding career in a diverse environment where my strong work ethic, education, and expertise can be used to help promote the mission and exceed team goals.

EXPERIENCE

Employee at First National Bank- Relationship Banker

November 2022- currently

At this moment, I am currently employed at First National Bank as an fulltime Relationship Banker. In this role I handle customer disputes regarding ACH, fraud, unauthorized debit card transactions, and more. I order debit cards, checks, and foreign currency. I make appointments, meet referral goals, open and close checking/savings account, open money market accounts, business accounts, CD’s, custodial accounts, estate accounts, etc., I schedule appointments for loans, credit cards, online banking, and any other customer request. As a relationship banker I make customer leads phone calls in order to met my referral goals.I also work behind the teller line doing basic teller duties such as cashing cheks, deposits, withdraws, payments and more.

Employee at PNC Bank- Bank teller

August 2021- September 2022

I’ve worked at PNC Bank as a teller for over a year and counting. Within this job I distribute and receive large amounts of cash, I make checks and the basic deposits, withdrawals, payments etc. I opened and closed the branch when needed. At PNC I am a full time teller, working M-F and rotating Saturdays. I answer phone calls, assisting customers over the phone and in the lobby, I greet and also help with financial needs and questions. At times, I would help create the shipping bag that is shipped off to loomis once a week, while having control over the vault. I assist customers with their safe deposit boxes, and also make appointments for new clients wanting to open an account or to simply speak with a banker.

Employee at Walmart- self-checkout host

February 2018 - July 2021

Within this job, I presented customer service and major leadership skills. I handled large amounts of money and monitored other employees when asked. I often would come in on my days off (if needed), and remained a positive attitude while doing so. I was also trustworthy enough to train upcoming employees on the job, and monitor my team.

Overall Customer Service:

- 5 years of trained Customer Service and Customer Assistance experience.

EDUCATION

Winston Salem State University, Winston Salem, NC— Psychology (social sciences) BA

August 2017 - May 2021

-Attended a 4year HBCU, where I studied Psychology for 4 years, graduating and receiving my Bachelor’s Degree in Psychology.

-Throughout my education experience I researched, studied, and successfully passed, Personality Psychology, Black Psychology, Social Psychology, Aging in Psychology, Research Methods and Statistics 1, Writing in the Psychological Sciences, Abnormal Psychology courses, and more.

“I am highly reliable and punctual within everything I do, My passion, work ethic, and determination speaks for itself” - T.B

SKILLS

-Communication and customer service.

-Problem-solving skills

-Adaptability

-Active listening

-Customer assistance

-Department maintenance

-Leadership skills

-Work Ethic

-Positive Attitude

-Multitasking

-Intercultural Skills

-Time Management

Volunteer Work

-Feeding the homeless Christmas 2019

-Upward Bound College Prep Program

Language

English

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