FARIDEH HARATY

ad3tzu@r.postjobfree.com ** Aubergine St. Richmond Hill L4E 5A8 On.

Cell. : 416-***-****

CAREER OBJECTIVE

To obtain an administrative position where I can utilize my strong organizational skills and computer knowledge.

HIGHLIGHTS OF QUALIFICATIONS

Strong knowledge of MS office – i.e. Word, Excel, Outlook

A dedicated individual with over 10 years of office experience in medical, retail, automotive and the petroleum industry

Proven ability to consistently meet workplace challenges and stressful situations in a calm, organized and efficient manner

Excellent communication and interpersonal skills

Self-motivated and ability to work under minimum supervision

Eager and willing to learn new skills

Fluent in the following languages: English, Persian, Hindi/Urdu

EDUCATION

Bachelor of Science (B.Sc.) from Karachi University. 1983

Diploma in Computer Science from Petroman, Sindh Board, Karachi

CAREER HISTORY

Traffic Administrator

Multimatic Manufacturing June 2006 - Present

Clients include Ford, Chrysler, Honda and Toyota

Responsible for receiving and analyzing daily releases to create viable shipping schedules, efficiently utilizing all logistics options to minimize shipping costs.

Extensive involvement in communicating and resolving discrepancies with customers

Daily usage of Chrysler’s S.M.A.R.T. and Ford’s CMMS inventory control systems

Customer Service Coordinator

ABC Group September 2002 – June 2006

Handle a high volume of customer calls in a calm and efficient manner and ensure prompt attention to their requests

Prioritize multiple customer requests and work within tight deadlines

Contact customers regarding requests or invoices

Prepare and process invoices in a prompt and efficient manner

Prepare all related shippers paperwork and send ASN as required

Prepare and maintain production reports for review by management

Office Clerk (temporary assignment)

Gamma Dynacare Medical Laboratory - Brampton July 2002

Handled filing of personnel files and retrieved personal information from files

FARIDEH HARATY

ad3tzu@r.postjobfree.com 15 Aubergines St., Richmond Hill, ON L4E 5A8

Res.: 905-***-****, Cell. : 416- 821-4041

Executive Assistant

State Petroleum Refining & Petrochemical Corporation (PERAC), 1992 - 2002

(Karachi, Pakistan)

Efficiently provided secretarial assistance to the General Manager of the P&T Group

Prepared various reports & correspondence using the Ms-Office software: Word, Excel and E-mail

Attended and entertained visitors on behalf of the General Manager, both during his presence and absence from office.

Assisted foreign delegation on their visit to Karachi with hotel and travel requirements

Handled a large volume of incoming telephone calls, responded to general inquiries, prioritized and redirected calls to the proper individual as required

Processed expense reports, reconciled receipts and submitted reports for payment

Secretary/Receptionist to Transplant Surgeon (part-time)

Mid-East Hospital (Karachi-Pakistan) 1991- 2002

Scheduled all patients’ appointment for their surgery or follow-up

Maintained accurate records for all patients

Typing of confidential medical information and ensured proper filing of the records

Sorted, prioritized and answered incoming office mail.

Office Secretary

Enar Petrotech Services (Karachi-Pakistan) 1991 - 1992

Performed secretarial duties and accomplished all assigned jobs, i.e. taking dictation, drafting, typing, filing, etc.

Maintained and kept accurate reporting of all earned vacation time for all employees

Oversaw all employment applications and helped the General Manager in recruiting new staff

Office Secretary

Rakaposhi Tours (Karachi-Pakistan) 1989 - 1991

Sorted & prioritized incoming mail

Organized tour groups, handled tourists accommodations and travel needs

Answered all incoming phone inquiries and mail requests

Sales Associates 1978 - 1980

Tarahan Plastics Ltd. (Tehran – Iran)

Processed orders and managed the cash counter

Answered customer complaints, provided prompt resolution to their concerns/problems and ensured total satisfaction on solving their requests.

Handled sales of goods

General office duties

References available upon request

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