**** ******** *****, *******, ***** ***** · 713-***-**** · ad3tzl@r.postjobfree.com

Carren Rogers

With 25 years of considerable experience in Servicing, Title, Trades/Straight Through Processing, Quality Control, Investor Reporting, Processing, Audit Review, Default Loss Claims and Pre-Foreclosure in Master Servicer/Investors, Loan Accounting analysis and Trustee and Paying & Calculation Agent duties with in RMBS, while building lasting business relationships with an equal balance of technical skills. Exceptional organizational ability to manage multiple priorities and meet deadline schedules working independently in a fast pace high energy environment. Possesses the ability to be highly flexible with a strong problem-solving aptitude, superior communication, detailed oriented and decisive to translate complex terms in the financial environment in an understandable manner.

Professional Profile

Thorough understanding of Mortgage Servicing Operations, Title Review, Deal Document review, Quality Control of Workflow, Loss Claims and Pre-Foreclosure (REO, FC Bidding, Mods) as Master Servicer, Investor Reporting, Audit Review

Energetic, competitive leader who can inspire and motivate team members

Adapt at managing multiple priorities, while performing under pressure in a fast-passed and rapidly changing environment

Outstanding interpersonal and communication skills to interact with internal and external

Experienced in leading educating, training staff, and developing the necessary materials

Part of testing groups that evaluate and provide feedback on new technology and procedures

Advanced knowledge of Excel and Laser/Loss Tracking. Proficient with Word, Access, PowerPoint, Adobe Acrobat, Phoenix, SEI and other programs; Superior ability to quickly master new software programs

Experience

2011-Present Securities Administration Service Analyst 3 – WF Collateral Operations CTS/Computershare

Ensure the reporting to investors remain in compliance with the requirements of the investor-defined guidelines.

Review work of other team members for accuracy and quality.

Participate in system enhancements by attending user groups and/or testing.

Train newer team members and mentor them regarding departmental standards.

Perform all duties within published SOPs.

Provide exceptional customer service to investors, servicers and other customers.

Actively participate in projects, including efficiency efforts, quality control, analysis, training and testing.

Ensure securities models produce accurate results for new accounts and that new account setup data is complete and accurate.

Research and interpret legal documents such as related governing documents for issues that arise within review process of the investor file.

Perform Collateral Compliance Tests in accordance with series deal documents and department procedures that may involve in risk related projects, issues and mitigation.

Review and prepare wire disbursements

6/2008-2011 Securities Administration Service Analyst 2 – WF Corporate Trust – Default

Analyze, approve and/or deny loan servicers requests for foreclosures, loss mitigation alternatives, FDIC, Universal Master Servicing, partial releases, utilizing hazard insurance proceeds and cancellation of mortgage insurance for losses up to $3M+.

Review, reconcile, analyze and audit the performance of each loan servicer to determine proper compliance with the terms and conditions of the servicing agreements and guides for over 500+ loans.

Review and analyze servicer requests to determine approval/denial decision for Modifications, Real Estate Owned Listings and Offers, Short Sales and Foreclosure Bids.

Ensure monthly delinquency reporting is received and documented for each loan servicer in a timely manner.

Monitor the status of foreclosure, bankruptcy and other legal activities associated with delinquent loans to ensure timely completions and resolutions.

Generate and analyze accounting reports to ensure all remitted claims are accounted.

Generate reports to track and ship all document retention files.

Develop and audit processes that identify and minimize defects for quality improvement.

8/2007- 6/2008 Asset Administrator-Trades and Straight through Processing - Bank of New York Mellon

12/2004 – 8/2007 Quality Control Analyst / Investor Reporting Analyst II – Aegis Mortgage Corporation

Education

1989 – 1993

Huston-Tillotson University

Austin, Texas

Bachelor of Arts – Major: Mass Communication Minor: Journalism

Graduated with Honors

1985 – 1989 Jack Yates High School of Communication Houston, Texas

Organizations

2018 – Present

Financial Secretary - Trinity United Methodist Church

Houston, Texas

2019 - 2021 President - Texas Alumni Chapter of Krimson Kourts Inc. National Service Org. All of Texas

Community Service Organizations

Wells Fargo Volunteer Houston Team Coordinator

United Women of Faith Communication Coordinator

ON-X Body Building Scorekeeper

Huston-Tillotson Alumni Association Recruiter Member

Bastrop Family Crisis Center Advocate Team Member

Krimson Kourts Incorporated National Service Organization Alumni Member

References available upon request

Contact this candidate