CS

CHRIS SOTO III

ad3tz0@r.postjobfree.com 408-***-**** San Jose, CA 95123

Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. MS Word, Excel, PowerPoint, etc etc

Bilingual Speaker

Verbal and Written Communication

Positive Reinforcement

Goal Setting

Team Leadership

Problem-Solving

Staff Management

Performance Reporting

Process Improvement Strategies

Workforce Training

Planning and Implementation

Performance Monitoring

Staff Training

Budget Development and Management

Multi-Unit Operations Management

Decision Making

Inventory Management

Staff Training and Development

Maintaining Compliance

Policies and Procedures Implementation

Rocketship Public Schools San Jose, CA

Elementary School Teacher

05/2023 - Current

Presented subject matter to students in easy-to-understand terms to maximize learning opportunities.

Created and maintained orderly, well-managed and stimulating classroom environment.

Graded tests and papers and uploaded grading information to district system.

Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.

Assessed student classroom performance to report on progress. Differentiated instruction for students with wide range of skill and interest levels.

Attended variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities.

Met with parents to share perspectives on child's strengths and weaknesses.

Evaluated students' academic performance, social development and behavior.

Used positive reinforcement method to redirect poor behavior. Promoted safe and clean classroom environment conducive to individualized and small group needs.

Boosted student learning by facilitating in-depth classroom discussions to Summary

Skills

Experience

expand upon lectures.

KIPP Prize Academy San Jose, California

Middle School Teacher

09/2022 - 02/2023

Assessed student performance, behavior and social development and devised improvement strategies for struggling children. Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.

Prepared, administered and graded tests and assignments to evaluate student progress.

Mentored, tutored and instructed students after school and during planning times.

Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.

Established and enforced clear class objectives and requirements to promote consistent education for students.

Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students. Demonstrated knowledge and understanding of social studies and ethnic studies content.

Studied and stayed abreast of current topics in education. Promoted safe and clean classroom environment conducive to individualized and small group needs.

Evaluated students' academic performance, social development and behavior.

Observed fellow teaching professionals, gathering valuable techniques to use in classroom.

Campbells Soup Company San Jose, CA

Market Sales Leader

05/2022 - 09/2022

Implemented commercial strategies established by company objectives targeting growth opportunities.

Set sales targets and implemented action plans for achieving set objectives. Led, coached and developed employees to achieve sales goals. Trained and developed high-performance Route Salespersons-member team of sales agents.

Increased sales lead 25% through prospecting, cold calling, direct mail and employee referrals.

Conducted market research and reported on competitors. Delegated work to staff, setting priorities and goals. Reviewed customer complaints to determine appropriate methods for resolution.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Responded to customer inquiries and delivered appropriate information after carefully researching issues.

Pepsico-Frito Lay

Sales District Lead

03/2021 - 04/2022

Trained and mentored sales team members in customer relations, customer service and product placement.

Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities. Supervised sales strategy, training, team structure and communication of regional sales program.

Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.

Analyzed regional market trends to discover new opportunities for growth.

Penetrated new markets by investigating competitor products, services and trends.

Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.

Directed sales and marketing activities of team of professionals covering a territory of over 200 accounts.

Formulated regional sales approach based on solid customer relationships and market-driven planning.

Negotiated and closed long-term product contracts with big-box accounts. Implemented strategic planning and staff development programs to boost district sales.

Achieved corporate sales objectives by creating, implementing and updating strategic sales approaches.

Spearheaded efforts to boost district sales performance via strategic planning and staff development programs.

Target Stores San Jose, California

Store Director, Executive Team Leader

09/2005 - 01/2021

Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.

Increased store revenues by cultivating new customers, providing superior service and applying pricing strategies and up-selling techniques. Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.

Met budget targets by controlling expenses and eliminating wasteful behaviors.

Fostered healthy team environments to promote collaboration, diversity, equity, inclusion and boost productivity.

Recruited individuals with talent, drive and experience, successfully adding unique dimensions to organization.

Established store tactics and strategies to achieve operational performance and sales goals.

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Managed inventory tracking and physical inventory counts to minimize loss.

Reviewed customer survey feedback to make operational improvements and promote satisfaction.

Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity. Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Developed new training programs in compliance with company standards. Managed training calendar for entire fiscal year for new onboarded Assistant Managers and Store Managers, including setting training plans, training spaces and department rotations.

Effectively trained assistant managers and supervisors on techniques for managing employees.

Handled sensitive employee and company information with highest level of confidentiality and discretion.

Worked with management to create performance measurement, employee development and employee compensation strategies.

Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes. Addressed harassment allegations, work complaints or other employee concerns.

Planned and executed compliance audits to check company, city, and state regulatory policies, procedures and controls.

Coached staff preparing outgoing and receiving incoming shipments from DSD vendors, Target.com orders, and Environmently Sensitive Items. Created project plans for project launches, remodels, and store revamps with established timelines, assigned to appropriate teams and managed workflow throughout execution.

San Jose State University San Jose, CA

BS in Business Administration, Management

University of Phoenix San Jose, CA

Masters of Business Degree

Varsity/JV Baseball Coach

Middle School Basketball Coach

Baseball Umpire

Education and Training

Additional Information

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