Support Assistant Customer Service
Resume:
DALE POOLE
**** ***** ***** *.*. Apt. ***
Washington, DC 20019
**********@*****.***
Distribution ~ Logistics ~ Coordinator ~ Administrative ~ Communications ~ Records Dependable professional with 20+ years of experience in providing comprehensive and effective support to the daily operational functions and goals as it pertains to administrative duties. I am seeking to obtain a challenging and fulfilling position that will utilize my assets and abilities all the while providing advancement opportunities. I have demonstrated the capacity to provide extensive support for executive leveled staff; excelled at coordinating daily and monthly staff events, purchase and sales requirements, and managing all essential tasks. A proven track record of accurately completing personnel and non-personnel reports, and information management with highly demanding time frames. Highly focused results-oriented individual supporting complex, deadline-driven operations with the ability to identify goals, priorities and resolve issues in initial stages. I am proficient in Microsoft Office (Word, Outlook, Excel, and PowerPoint) Additional skills include:
* Supply * Administrative * Procurement
* Sales * Human Relations * Contracts/Acquisitions
* Budget * Development * Customer Service
PROFESSIONAL EXPERIENCE
Fleishman Hillard January 2007 – June 2016
Senior Support Assistant FT/40hrs per week
- Promoted from Support Staff to Senior Support Assistant in 2 years.
- Received Culture Award.
- Ensured client and in-house team meetings were established in a timely manner.
- Monitor and maintained supplies, and ensuring an ample amount of stock. supplies were available.
- Ensured timely delivery of mail and packaging items.
- Processed mail and monitored mail meter readings.
- Ensured copying and productions jobs were available to all staff.
- Assisted staff administratively in support arranging conference meetings and logistics for various clientele.
- Provided binding materials and building of briefing materials
- Managed phone and A/V systems
Auto Parts Depo 2006 -2007
Dispatch Supervisor FT / 40hrs per week
- Sought out scheduled jobs corresponding with customer order for employees to perform.
- Established schedules and work orders for daily deliveries and pickups.
- Responded to various queries from clientele at a high rate regarding automobile equipment and its functions.
- Loading and unloading vehicular supplies.
- Unloaded shipments and store supplies; offloading them in the store warehouse.
- Requisitioned items to fulfill work orders.
Washington Hospital Center 2002-2006
Patient Services Assistant FT / 40hrs per week
- Transported patient specimens, equipment/supplies, parcel and medical records.
- Attached IV and oxygen tanks as needed to wheelchairs and stretchers.
- Assisted patients and extended help when necessary to move them to and from examination tables.
- Properly coded all patients and ensuring their identification corresponded with their hospital band and transportation record.
- Inspected transportation equipment for any defects or damages.
- Disposed of and replaced needle boxes.
- Following guideline procedures ensured proper placement, connection, and disconnection of oxygen equipment.
- Documented patient arrival and departure times.
- Corresponded with appropriate personnel regarding patient location. Auto Parts Depot 2000-2002
Delivery Driver FT / 40 + hrs per week
- Coordinated with various clientele regarding custom and standard orders for their company’s fleet vehicles.
- Delivered automobile equipment to various mechanic locations, as we as car dealerships in the Washington, DC metropolitan area.
- Loading and unloading vehicular supplies.
- Unloaded shipments and store supplies; offloading them in the store warehouse.
- Requisitioned items to fulfill work orders.
- Verified accuracy of work orders.
E. Vincent Luggage 1997-1999
Store Manager FT / 40 + hrs per week
- Ordered, received, inspected, labeled, and unloaded shipments and packages.
- Maintained a perpetual inventory of numerous forms.
- Opened and closed store.
- Rotated and disposed of surplus stock.
- Cash register operator.
- Manually recorded records information of all action items.
- Responsible for making daily bank deposits.
District of Columbia Family Services 1996 - 1997
Medical Attendant
PHP Healthcare Corporation 1990 - 1995
Medical Attendant
EDUCATION
Potomac High School, Washington,DC
High School Diploma
REFERENCES
* Available Upon Request
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