Dennis Jeffers

Highly effective Management professional emphasizing innovation and creativity 583 Rockingham RD

in solving complex problems. Orange Park FL

904-***-****

Energetic and results - focused with success in developing and leading

Diverse teams to achieve outstanding results.

EXPERIENCE SKILLS

Brightview Enterprise Solutions, New Albany, OH---District Market Manager Project Planning

OCTOBER 2016 – DECEMBER 2023

Project Development

Drove APP usage to 98%, onboarded and trained service partners, kept client

Complaints under 1%, regional client contact, out of scope revenue above 550K Project Management

For the last 4 years, OOS at or above a 30% margin, scheduling site inspections,

budget Management. Budgeting and Forecasting

USM Services, Norristown, PA--- Operations Manager Vendor Sourcing

SEPTEMBER 2004 – JUNE 2016

Contract Negotiations

Directed workload of 78 independent contractors for both interior and exterior

Services. 224 customer locations, managed over 5 million dollars in business Team Building

Accounts, reduced contractor turnover by 76%, managed janitorial and floor care

for over 1.5 million Square feet of retail and office space, added over $350,000 in Client/Vendor Interfacing

2015 for out-of-scope work

Process Improvement

USM Services, Norristown, PA---Senior Account Manager

MAY 1999 – JUNE 2016 Goal Fulfillment

Managed 16 account managers, hired, trained, conducted reviews and

Terminations of staff for 224 customer locations, grew accounts an

Average of 12% each year, managed over 28 million dollars of business

Accounts, served as corporate contact for all managed accounts.

GDI, Wayne, PA---Production/Operation Manager

MAY 1992 – MARCH 1999

Established integral operation processes to start-up company.

Including: scheduling, budgetary accounting, employee training, client

Interfacing, vendor sourcing staff management and team building.

Bell Atlantic/Sorbus, King of Prussia, PA---Production Manager

SEPTEMBER 1980 – MAY 1992

Production Manager May 1987 – May 1992

Scheduled staff of 27 production workers, managed payroll, tracked

Inventory and order fulfillment, analyzed and developed multiple

Process improvements.

Facilities Manager June 1983 – May 1987

Managed over 1.25 million square feet of office space consisting of 8

Buildings, managed and supervised staff of 13 technicians, developed

And implemented department budget, mediated contract negotiations.

And oversaw all associated projects.

Facilities Coordinator November 1981 – June 1983

Scheduled moves, opened, closed and processed work orders, scheduled

Outside contractor work, managed payroll and accounts.

Computer Operator September 1980 – November 1981

Ran, generated, collated and distributed reports, regularly performed all

Back-up procedures

EDUCATION

Spring Garden Collage, Philadelphia, PA

BA Business Administration 1980

Peirce Junior College, Philadelphia, PA

Associate degree, Accounting 1978

Springford Area High School, Royersford, PA 1976

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