Customer Service Sales Consultant
Resume:
JOHNNY C. CANNON, JR.
Syracuse, New York 13210
************@*****.***
SUMMARY OF QUALIFICATIONS
over ten years of experience in sales ranging from construction to automobiles
demonstrated ability to build rapport with customers, service providers and management
detail-oriented with strong organization and communication skills
resourceful and innovative; possess talent for assessing needs and meeting challenges with resolutions
skilled in working independently and as an enthusiastic team leader and player PROFESSIONAL EXPERIENCE
G&A Marketing/ Level 10 Marketing/ GMAC Auto Financing and Sales Various Independent Sales Consultant 2006-present
Work as a member of traveling sales teams that assists dealerships in reducing inventory. Assist in new and used vehicle sales. Assist customers with financing needs. Meet and exceed sales expectations. Maintain high levels of customer service.
The Home Depot East Syracuse, New York
Pro Sales Associate 2001 – 2007
Assist in contractor sales on daily basis to meet sales goals. Assist with the coordination, delivery and installation service of delivered goods to homes and professional sites. Serve as liaison between customers and all levels of management. Maintain high levels of customer service. Cingular Wireless / Sutherland Global Services, Inc. Syracuse, New York Sales Manager 2006
Supervised a team of 16 sales agents, ensuring that they met daily, weekly and monthly sales goals. Supported a team of 60 sales agents to ensure quality customer service and high sales conversion rates. Monitored sales calls for quality assurance.
Cingular Wireless / Sutherland Global Services, Inc. Syracuse, New York Sales Consultant 2005 – 2006
Sell telecommunications services and products to an existing client base. Meet and exceed daily, weekly and monthly sales goals. Maintain and update customer database. Provide consistently high levels of customer service.
Thunder Alley Motor Sports Fulton, New York
Automobile Salesperson 1999 – 2001
Assisted in automobile, motorcycle and ATV sales. Assisted customer with financing needs. Maintained daily, weekly and monthly sales reports. Consistently maintained high levels of customer service. Liverpool Nissan Liverpool, New York
General Manager 1994 – 1999
Responsible for day-to-day functions of dealership. Delegated duties to various service teams. Supervised 35- 40 individuals in various tasks from service to sales. Prepared and maintained reports (progress, employment, inventory) for employees, sales team and dealership. Assisted in maintaining daily, weekly and monthly sales goals for dealership.
JOHNNY C. CANNON, JR.
132 West Beard Avenue #1
Syracuse, New York 13210
************@*****.***
Howard Davis Enterprises Syracuse, New York
Project Manager 1991 – 1994
Responsible for daily interaction between customers and various levels of management. Conducted investigations necessary to provide cost estimates for sheetrock, painting, carpentry and general contracting. Assisted with maintaining daily inventory (i.e. records, employee attendance sheets, etc.) EDUCATION
Newport Business Institute, Williamsport, PA
Certificate, Business Management
Awarded: May 2000 GPA: 4.0
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