Riverview, Florida - 813-***-**** - ad3toh@r.postjobfree.com

TRACY JONES

OBJECTIVE Retail Associate with 7+ years of experience seeks position to utilize experience, retail knowledge, and management skills

WORK HISTORY SALES ASSOCIATE-QVC OUTLET- BRANDON, FLORIDA May 2015-Current

WAREHOUSE ASSOCIATE- DILLARDS- BRANDON, FLORIDA

August 2013-May 2016

TEAM LEADER-STARBUCKS/TAMPA GENERAL-TAMPA, FLORIDA June 2006-August 2013

EXPERIENCE -Excellent customer service with reliably completing varied store upkeep tasks

-Operated Point of Sale systems accurately and efficiently

-Organized cashier experienced in handling cash

-Resolved customer complaints and negotiated solutions

-Helped exceed store daily sales quotas by consistently using effective up- selling skills

-Serviced oriented team member with articulate communication skills and friendly demeanor

-Restocked, arranged, processed, and organized merchandise

-Handled refunds, and exchanges

SKILLS Point of sale system, Problem solving, Customer service skills, Product knowledge, Communication, Time management, Teamwork, Collaboration, Attention to detail, Receiving merchandise, Data Entry, Microsoft Word, Microsoft Excel, and Inventory EDUCATION ASSOCIATES DEGREE IN CRIMAL JUSTICE-KEISER UNIV-LAKELAND, FLORIDA ASSOCIATES DEGREE-HILLSBOROUGH COMMUNITY COLLEGE-TAMPA, FLORIDA REFERENCES Upon Request