NOMATHAMSANQA

KIVIET

Human Resources Administrator

PROFILE

I am enthusiastic, optimistic, highly

motivated and ambitious person

Highly professional in all I do,

always looking for new challenges.

I believe I have some if not all

leadership skill, with good listening

skills, open to suggestions,

self-disciplined, pay attention to

detail and patient in building good

human relations.

I admire and thrive for high

ethnical work standards. I can

work well under pressure. I am

highly target-driven, goal

oriented, self-motivated and a

lifelong learner.

My personality goes well with my

good moral principles, reserved,

yet polite manner and this allows

me to be open to other different

cultures.

I am open minded, I speak frankly,

openly and in a professional

manner

without having to undermine and /

or underestimating colleagues.

CONTACT

073-***-**** ad3tno@r.postjobfree.com

WORK EXPERIENCE

Human Resource Administrator – Electronic Toll

Collections (Pty) Ltd

August 2020 - Present

• Ensure that all employee files are up to date

• All benefit documentation is up to date and assist with changes to benefit requests

• Create files and starter packs for all new employee

• Schedule induction training for new employees

• Assist with completion of monthly HR reporting

• Ensuring that all internal training is recorded on training registers and submitted

• Maintenance and follow up on progress of

achievement of employee development plans

• Assistance with booking of training and related

arrangements

• Maintenance and follow up on progress of

succession plans

• Assistance with scheduling interviews

• Assistance with arranging staff functions

• Ensure all disciplinary records scanned and filed

• Ensure awareness of HR policies and adherence to these

• Assistance with legal documentation and requests for financial and HR director

Violations Processing Centre (VPC) Operator - Electronic Toll

Collections (Pty) Ltd

June 2015 - August 2020

• Process Invoice

• Transaction Write off

• Accurately retrieving, analysing and- updating

statistics

• Daily, weekly, and monthly reporting

• Able to source

information from

Trans- union

• Able to identify

discrepancies

between- addresses on

the system

• Capture accurate

information and

effectively

• Request data from TCH

• Working on CRM

Validation Quality Assessor -

Electronic Toll Collections (Pty)

Ltd

March 2013 – June 2015

• Preparing audit samples for manual and automatic validations and assigning them

• Retrieve workload for manual and automatic

validations

• Assessing quality work validated by the operators for manual and automatic validations

• Consolidating findings for manual and automatic

validation

• Escalate any incidents found on the assessment

results to the QA Supervisor for manual and

automatic validations

• Identifying errors made by the system for manual and automatic validations

• Adhering to AHT and company policies for manual

and automatic validations

• Compilation of reports for manual and automatic

validations

• Compilation of daily, weekly, and monthly

performance statistics for manual and automatic

validations

• Escalation of errors to the Supervisor through the logging of an Incident Report for manual and

automatic validations

• Receiving records, analysing, and transferring

illegal information on duplicated or cloned vehicle information on the system

Manual Validation Operator (Data Capturer) - Call Force Outsourcing (Pty) Ltd

October 2011 – March 2013

• Manually verifying images captured on and extracted by the system

• Reporting incidents where validation needs to be done

• Retrieving ignored transactions

• Accurately retrieving, analysing, and verifying of evidence that will lead to an entry in the enforcement list

• Adhering to average handling time and company

policies

EDUCATION

Bachelor of Commerce in Human Resource Management

2021

Programme Total Quality Management - University of South Africa (UNISA)

2015

Matric - Lofentse Girls’ Secondary School

2006

REFERENCES

Available on request.

Contact this candidate