Tiana Blazer. (She, Her, I)]

Teamwork Makes the Dream Work!

Tucson, AZ 85719

ad3tms@r.postjobfree.com

+1-520-***-****

I am a very reliable, dedicated, and hardworking Woman. I do not mind working on weekends, or Holidays, and I am always trying to be better than I was yesterday! Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Recovery Tech

LA FRONTERA - Tucson, AZ

June 2023 to Present

Supervise a Transitional house of 17 men.

Cook Dinner for the entire house.

Clean up after Dinner and Deep clean on weekends.

Coordinate and facilitate group meetings on subjects regarding Mental Health and Recovery. Go on Wellness walks.

Communicate with Clients Case Managers regarding case plans, improvements, or concerns. Coordinate ARC meetings with Clients and Case Managers. Hourly room checks.

Conduct Client Urine Analysis test if needed or suspected of Substances or Alcohol use regularly. Document, Document, and Documented everything, if it is not documented it did not happen. Provide on going Peer Support to all Clients.

Provide resources for Clients depending on their needs or situation. Maintain appropriate Facilitator/Client boundaries at all times. Receptionist/Administrative assistant/Intake Specialist/Medical Records VILLA MARIA NURSING AND REHABILITATION - Tucson, AZ April 2020 to October 2022

• Assisted all Administration when requested.● Preparing, organizing and storing information in paper and digital form. ●

Maintained all patients records upon admission and discharge for Skilled Nursing Facility and Drug Rehabilitation Facility. ●

Intake coordinators welcome, register, and admit patients at healthcare facilities. ● Reviewed Patient referral information to determine if a good fit for the program and if correct insurance. ● Obtained proper authorization from the clients insurance and notified upon arrival. ● Faxed Clients scripts to Pharmacy upon arrival to ensure medication was available. ● Met with every Client upon Admission to complete registration process. ● Transported patients to and from appointments when requested. ● Coordinated daily activities for both facilities.

Dispatch/Client Specialist

Copper Star Transportation - Tucson, AZ

November 2016 to May 2019

• Answered phones and scheduled transportation.● Dispatched non-emergency transportation for all of Southern Arizona. ●

Maintained QuickBooks for accuracy. ● Handled all Vendor and Client complaints to seek and provide resolution. ● Worked on-call every single weekend throughout entire employment. ● Scheduled drivers according to requests every weekend

Receptionist/Admissions Specialist

Catalina Care - Tucson, AZ

June 2018 to December 2018

• Answered all calls and forwarded them appropriately

• Greeted all visitors and provided assistance needed

• Gave tours of the facility to possible admissions

• Reviewed admission referrals to determine if appropriate for admission

• Obtained authorization from insurance to accept admissions referrals

• Prepared the room for the new admit

• Set up transportation for new admit

• Created new admissions file for Admit and ensured all proper documents were signed upon arrival

• Communicated with Nurse and other staff to inform of new admit

• Faxed out any prescriptions if applicable to pharmacy upon arrival to ensure patient would have meds

• Ordered appropriate equipment for new admit if any special requirements

• Entered New Patient into Point Click Care

Receptionist/ Office Manager

Dr. Ronald Fox MD. - Tucson, AZ

September 2012 to December 2015

● Worked on-call answering Crisis line and determined the level of priority regarding their emergency to have Dr. Fox return their call. ● Supported patients needing medical care to relieve patient anxiety and promote positive outcomes. ●

Communicated with Dr. Fox to establish treatment plans. ● Offered and documented treatment consent forms in patient health records. ● Worked collaboratively with Dr. Fox to insure constant appropriate care. ● Managed office operations while scheduling appointments for patients. ● Established workflow processes, monitored daily productivity. ● Updated reports, managed accounts and generated reports for company database. ● Maintained computer and physical filing systems. ● Reviewed client feedback and made appropriate business adjustments to meet needs and address concerns.

Education

Certification

Pima Community College - Tucson, AZ, US

Skills

• Microsoft excel

• Microsoft word

• Computer literacy

• Communication skills

• Behavioral Health

• Crisis Intervention

• Group Therapy

• Individual / Group Counseling

• Medical records

• Front desk

• Customer service

• Office management

• Account management

• Human resources

• QuickBooks

• Cooking

• Management

• Behavior management

• Medical terminology

• Medical scheduling

• Word processing

• Medical office experience

• HIPAA

• Administrative experience

• Medical administrative support

• Communication skills

• Crisis Management

• Computer skills

• EMR systems

• Intake

• Behavioral health

Certifications and Licenses

CPI Certification

Adult First Aid/CPR AED Certified. Adult/child/Infant Level 1 Fingerprint Clearance card

Certified Medical Assistant

Adult, & infant CPR

Adult and infant CPR certification

Driver's License

Valid until 2050 with 0 points against it.

Assessments

Protecting patient privacy — Proficient

March 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Attention to detail — Proficient

January 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Case management & social work — Proficient

June 2023

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Customer service — Proficient

March 2023

Identifying and resolving common customer issues

Full results: Proficient

Teamwork: Interpersonal skills — Proficient

July 2023

Responding to challenging team situations at work

Full results: Proficient

Home health aide skills — Proficient

August 2023

Providing care to patients in a home setting

Full results: Proficient

Customer focus & orientation — Proficient

March 2023

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

January 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Medical receptionist skills — Proficient

June 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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