Angela Trotter

(Local to Chesapeake, VA available to start ASAP)

Summary:

Experienced Finance Manager/Accounts Receivable Clerk with hands on experience in assisting in development and implementation of goals, policies, priorities, and procedures relating to financial management, budget, accounting, and/or payroll.

Directed the maintenance of general and subsidiary ledgers, accounts receivable, revenue distribution, depreciation, cost, property, and operating expenses, and insurance records.

Adept at verifying Legal Entity Names through State Corporation Commission- Account Reconciliation- Knowledge of making the determination to request a Garnishment- Verifying Judgment details and account accuracy.

Prepared statements and reports of estimated future costs and revenues and directed internal audits involving review of accounting and administrative controls.

Responsible for directing the installation and maintenance of new accounting, timekeeping, payroll, inventory, property, and other related procedures and controls.

Assisted with the development and training of all new personnel, maintain accurate filing and record-keeping system Prepare and assemble reports for remittance, and for branch records. Skills:

Accounts Receivable

Financial management

Budget

Accounting

Account Reconciliation

Payroll

Credit Reporting

Financial reporting

Dealer track training

Notary

Administrative

DMV Title Clerk

Microsoft office suite

Education:

High school Diploma

Experience:

LJ Finance LC Apr 201 – Jul 2023

Finance Manager

Responsibilities:

Assists in the development and implementation of goals, policies, priorities, and procedures relating to financial management, budget, accounting, and/or payroll.

Supervises and participates in the preparation of various financial statements and reports. Directs the installation and maintenance of accounting records to show receipts and expenditures.

Directs the maintenance of general and subsidiary ledgers, accounts receivable, revenue distribution, depreciation, cost, property, and operating expenses, and insurance records.

Directs and participates in cost analyses and rate studies.

Prepares statements and reports of estimated future costs and revenues.

Directs internal audits involving review of accounting and administrative controls.

Establishes system controls for new financial systems and develops procedures to improve existing systems. Coordinates preparation of external audit materials and external financial reporting.

Reviews financial statements with management personnel.

Directs the installation and maintenance of new accounting, timekeeping, payroll, inventory, property, and other related procedures and controls.

LJ Finance LC Feb 2016 – Apr 2018

Accounts Receivable Clerk

Responsibilities:

Posts customer payments by recording cash, checks, and credit card transactions.

Posts revenues by verifying and entering transactions from lock box and local deposits.

Updates receivables by totaling unpaid invoices. Maintains records by microfilming invoices, debits, and credits.

Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.

Resolves valid or authorized deductions by entering adjusting entries.

Resolves invalid or unauthorized deductions by following pending deductions procedures.

Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with collections department.

Verifying Legal Entity Names through State Corporation Commission- Account Reconciliation- Knowledge of making the determination to request a Garnishment- Verifying Judgment details and account accuracy.

Knowledge of what venue to file a Garnishment is based on the venue transfer Statute.

Contacting Garnishees to confirm details on Answer received- Garnishment Dispositions (Order for Payments & Releases)

Ability to provide updated address details so that proper service is effectuated. Patriot Auto Sales-Norfolk May 2014 – Feb 2016

Accounts Receivable Clerk

Responsibilities:

Posts customer payments by recording cash, checks, and credit card transactions.

Posts revenues by verifying and entering transactions from lock box and local deposits.

Updates receivables by totaling unpaid invoices. Maintains records by microfilming invoices, debits, and credits.

Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers; resolves valid or authorized deductions by entering adjusting entries.

Resolves invalid or unauthorized deductions by following pending deductions procedures.

Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with collections department.

Verifying Legal Entity Names through State Corporation Commission- Account Reconciliation- Knowledge of making the determination to request a Garnishment- Verifying Judgment details and account accuracy.

Knowledge of what venue to file a Garnishment in based on the venue transfer Statute- Contacting Garnishees to confirm details on Answer received- Garnishment Dispositions (Order for Payments & Releases)- Ability to provide updated address details so that proper service is effectuated. Approved Cash Advance - Norfolk, VA Jan 2012 - May 2013 Asst. Manager

Responsibilities:

Provide Customer Service Solicit for new or renewed customer business Receive payments and post to customer accounts.

Maintain cash drawer accuracy and security Prepare and handle office deposits.

Prepare and process applications Perform collection activities on delinquent accounts by both written and telephone communications, and also through customer home visits.

Assist with the development and training of all new personnel Maintain compliance with company policies and procedures Maintain accurate filing and record-keeping system Prepare and assemble reports for remittance, and for branch records.

Cashwell Finance - Virginia Beach, VA Jun 2009 - Jan 2012 Branch Manager

Responsibilities:

Perform as a team member in allocating and coordinating the workflow.

Train new employees and answer co-worker questions.

Will be involved in ordering, receiving, verifying, and distributing cash.

Responsible for store opening/closing. Opens new loan accounts and promotes Cash Well products and services; consistently cross-sells bank products at every opportunity.

makes concentrated effort to solve customer problems.

Follows teller over/short policy. Verifying cash and endorsements and giving customers their receipts.

Identifying customers and cashing checks or referring customers to an officer for authorization to cash checks and verifying signatures.

Providing additional customer services including Cashier’s Checks, Personal Money Orders, Stop Payments, western union payment, bill payment. Promote and maintain positive relations with all contacts, customers, and potential customers. Comply with all department and company policies and procedures. Contribute to the fulfillment of department and company objectives and goals.

Eagle/United Security - Virginia Beach, VA Aug 2008 – Oct 2010 SGT

Responsibilities:

Observes and reports activities and incidents at Portsmouth Social Services/Department of Behavioral Healthcare Services, providing the security and safety of clients, staff and city and personal property.

Controls all access to city property.

Patrol property on foot to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.

Protect evidence from scene of accidents, emergencies, or security investigations.

To provide direct care, training, and supervision to consumers with intellectual disability in a day support and vocational services program.

Ensures the safety and security of consumers; develops individual service plans; supervises consumers' self- administration of medication; and serves as advocate for consumers and their families.

Follows Medicaid Waiver and departmental license requirement guidelines and procedures. Top Guard Security - Norfolk, VA Jun 2007 – Jun 2008 Armed Security Officer

Responsibilities:

Providing access control into company buildings by checking visitor ID's, controlling unauthorized entry.

Service to parking lots using Company vehicle (Driving or walking) Conducting internal security and safety checks of company properties.

This requires extensive walking and use of stairs, Knowledge of CPR, and defibrillator.

Conducting external security and safety checks of company properties.

This requires walking and exposure to the weather.

Maintaining all logbooks and records as required, monitoring all CCTV coverage, fire, smoke, and door alarms.

Facilitate fire drills as needed.

Portsmouth Naval Hospital - Portsmouth, VA Jun 1996 – Oct 2006 Police Dispatcher/Armed Security Officer

Responsibilities:

Uses a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services.

Determine the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures.

Receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units. Monitor direct emergency alarms, answer non-emergency calls for assistance.

Enter, update, and retrieve information from a variety of computer systems. Receive requests for information regarding vehicle registration, driving records and warrants, and provide pertinent data.

Monitor several complex public safety radio frequencies.

Operate a variety of communications equipment, including radio consoles, telephones, and computer systems.

Appear in court to advise, recommend, and testify concerning cases; perform related work as required. Receive requests for information regarding vehicle registration, driving records and warrants. Manpower/Ports. Dept. Of Social Services - Portsmouth, VA Jul 1997 - Oct 1999 Clerk II

Responsibilities:

Performs all duties associated with Energy Assistance Program by reviewing applications, entering data, preparing correspondence, and maintaining all necessary records and documentation (filing and scanning).

Provides same day service whenever possible.

Verifies client information and completes evaluations.

Computes accurate benefit level by transferring information from one system to another or using basic math. Responds expeditiously and courteously to customer needs, keeping applicants informed.

Answers telephone and takes messages. Monitors reports and takes timely and appropriate actions.

Adapts to changes in procedures and rules.

Establishes and maintains effective working relationships with customers, partner organizations, and all others to provide a seamless delivery of services.

Demonstrates computer proficiency and navigates state / local software systems.

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