SHAFIULLAH SHIRZAD

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

• Customer Service

• Guest Services

• Merchandise Restocking

• Product Merchandising

• Cash Handling

• Customer Satisfaction

• Customer Complaint Resolution

WORK HISTORY

May 2023 - Current

Kabul Farms Supermarket - Customer Service Cashier, 550 Ontario St S, Milton January 2023 - Current

Kabul Farms Supermarket - Assistant Meat Clerk, 550 Ontario St S, Milton January 2023 - May 2023

• Utilized POS system to handle customer cash and credit card transactions. Maintained customer satisfaction with quick and professional handling of product returns.

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• Maintained inventory and scheduled new shipments when necessary .

• Helped with window displays and shop decor

Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

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• Answered product questions using knowledge of sales and store promotions. Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.

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Maintained excellent levels of food safety by frequently checking product dates and temperatures.

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• Restocked products based on available inventories and customer demands. Cut meats to customer specifications and answered questions about specialty products.

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Prepared and packaged meat products by cutting and grinding meat to customer specifications.

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• Adjusted machine settings to accommodate different cuts of meat. ad3tll@r.postjobfree.com

437-***-****

Milton, ON L9E 1G9

EDUCATION

BBA: Bachelor of Business

Administration

Alfalah University, Jalalabad

Afghanistan, December 2018

LANGUAGES

English

Professional Working

Hindi

Professional Working

Urdu

Professional Working

Persian

Native or Bilingual

pashto

Elementary

Afghan Grill Restaurant - Chef Assistant, 468 Steeles Ave E, Milton March 2019 - February 2022

Afghan United Bank - Account Administration Assistant, Kabul Afghanistan

* Accounts data admin

* KYC data admin

* Cheque book admin

* Accounts Maintenance

* Card printing

Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.

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Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.

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• Used variety of kitchen tools and appliances to prepare ingredients and meals. Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.

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• Cleaned and oiled kitchen equipment to maintain optimized function.

• Cleaned and maintained work areas, equipment and utensils. Prepared sandwiches, salads and other specialty items according to customer specifications.

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