**** *. ****** ******, ******* IL ***** 708-***-****

Gloria Avila

Objective

To provide a high motivated career in business and further develop my goal. I can utilize my skills and experience. Also, to secure a challenging position where I can effectively contribute and demonstrate my proficiency. Qualifications

More than ten years of experience in diverse customer service and retail sales working environments.

Great sales performer and maintained excellent customer service skills and professional growth.

Skilled in several areas such as inventory control, order processing and cashier.

Strong reporting and excellent problem solving ability.

Reliable, energetic, hardworking and recognized for handling additional responsibilities. Work Experience

2016-2017 Jewish Community Center Chicago, IL

Teacher Assistant

Monitor the students before class

Assist the teacher and staff

Monitor students in the cafeteria and playground

Report any incident to the principal

2014- 2016 Thornton

Customer Service Associate

Cashier

Provide customer service

Maintain a clean and organized stock

Stock and price merchandise

2011-2012 Manpower Phoenix, AZ

Retail/Manufacture Remodeler

Change the store departments around

Follow the store layouts

Add new displays and Shelves

2006- 2009 Mervyns Goodyear, AZ

Customer Service Associate

Responsible is returns & exchanges

Assist as a sales associate

Provide customer service

2002-2005 Heatherbre Elementary School Phoenix, AZ Administrative Assistant

I was responsible with the daily attendance

Assist the staff and visitors.

Assist as a teacher assistant.

2001-2002 US Postal Service Phoenix, AZ

Mail / package Handler

I was responsible with the damage packages. I was wrapping the holiday packages.

Sorting and separating packages by states.

2000-2001 Aeromexico Airlines Chicago, IL

Passenger Service Agent

Checking the baggage

Providing Customer Service

Directing the customers to the plane

1996-1998 United Parcel Service Hodgekin.IL

Package Handler

Unloading and loading the truck.

Separate the packages by the zip code.

I was operating the lines.

1994-1997 Circuit City Bedford Park,IL

Customer Service Associate

Providing Customer Service.

I was responsible with the returns and exchange.

I was a sale associate for the electronic department. Education

April 1993 Robert Morris College Chicago, IL

Associate Degree

Business Administration/Accounting

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