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Medical Equipment Technical Support

Location:
Ogden, UT
Posted:
February 21, 2024

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Resume:

Timothy McDermott

*** ***** **** ****

Clearfield, Utah 84015

801-***-****

ad3tj6@r.postjobfree.com

WORK EXPERIENCE

Biomedical Equipment Technician 2 October 2015 – Presented Cape Fox Federal Integrators at USAMMA MMOD-UT Hill AFB, UT:

Completion of assigned preventative maintenance and other scheduled services. Assist in the development of preventative maintenance procedures and Standard Operation Procedures (SOPs). Document the results of all inspections, maintenance and tests in the current maintenance database.Troubleshoot and repair medical equipment, medical equipment systems and devices. Rebuild equipment and report equipment requirements to COR.Maintain equipment inventory in the current maintenance database to include tagging, recording, reporting of equipment additions/deletions, and documenting service events. Communicate with the customers regarding equipment status and proper orientation of equipment. Provide in-service training, presentations and orientation on new equipment. Be aware of and utilize necessary references to gather information needed to acquire necessary repair parts which may include parts for medical equipment no longer supported by the Original Equipment Manufacturer (OEM).Serve as a technical advisor in the purchase of new medical equipment.If a piece of medical equipment cannot be repaired, able to salvage critical components and properly dispose of parts that contain toxic, radioactive and environmental hazards and HIPPA/PII devices.Perform all additional duties as assigned.

Product Support Engineer February 2104 – March 2015

Bio-Rad Laboratories Hercules, CA:

Develop and approve technical documentation on company products. Develop and deliver product specific technical training to support groups around the world. Investigate and resolve technical product issues for Global technical support groups. Develop strategic plans for global technical support of Bio-Rad products.

Field Support Engineering Specialist January 2006 – February 2014 Bio-Rad Laboratories Clearfield, UT :

Served as an instrument repair specialist in areas of autoimmunity, infectious disease, and diabetes. Mentored, trained, and supported field service engineers. Assisted with instrument troubleshooting on difficult repairs. Developed and reviewed new procedures for maintenance and troubleshooting of Variant HPLC products, Bioplex 2200 and Evolis. Maintained inventory of spare parts to keep clients’ instrumentation operating efficiently and minimize downtime.

Collaborated with clients to address operational concerns, minimize downtime and build strong relationships Supported Regional Manager as needed and oversee region in his absence.

Senior Field Service Engineer August 2004 - January 2006 Bio-Rad Laboratories Clearfield, UT :

Repair and maintain various types of clinical diagnostic instrument systems. Travel extensively within territory, as well as, provide periodic support in other territories. Outstanding electronic and mechanical skills, along with previous biomedical experience. Chemistry experience. Company trained on Variant Classic, Variant 2, Variant 2 Turbo, Autoprep, PhD, D-10, Evolis and BioPlex 2200.

Service Engineer January 2002 - July 2004 Prolexys Pharmaceuticals, Inc. Salt Lake City, UT :

Trained by Beckman Coulter:On the Biomek FX. Trained by Caliper/(Zymark):On the ALH and Twister II. Trained By MWG Inc. Biotech:On the Primus HT. Install and service automated laboratory systems. Maintained a high standard of excellence in consulting with clients to determine their needs and priorities.

Field Service Engineer October 1998 - November 2001 Bayside Automation LLC Canonsburg, PA:

Worked with the OEM product group in conjunction with Bayer Diagnostics on research and development of automated laboratory systems. Install and service automated laboratory systems worldwide, the systems are called LabCell and WorkCell. Worldwide technical support for automated laboratory systems. Developed training program for Bayside and Bayer Field Service Engineer's. Completed on-site service manuals. Performed Safety and EMC testing at Underwriters Laboratories Inc. for the Bayer project. Support for trade show for both Bayside Automation and Bayer Diagnostics worldwide. PC experience software Win. 3.11,95,98, NT and ME, can take a Desk top computer and install mother board, RAM, hard drive and other cards and down load software. Networking LAN, Ethernet switches and hub’s also Siemens PLC’s Profibus. Work with Snap and Keithly I/O.

Field Service Engineer August 1989 - March 1998 Radiometer America Inc. Utah:

Maintained a high standard of excellence in consulting with clients to determine their needs and priorities. Serviced all types of electronic equipment manufactured by Radiometer Copenhagen. Performed customer training on newly acquired equipment. PC experience Win. 95.

Service Engineer March 1987 - August 1989 Applied Technical Products Corporation Denver, CO:

Identified problems, diagnosed causes and determined corrective actions while servicing all types of electronic and medical equipment. Operated the O2 Head manufacturing department.

Production Supervisor January 1985 - January 1987 Derma-Lock Medical Corporation Englewood, CO:

Supervised and contributed in all aspects of manufacturing and production of the products that the company produced. Executed daily operations of packaging and shipping. Responsible supervision of quality control.

United State Army 1980 - 1984 Aurora, CO. and Fort Bragg, NC.

Bio-Medical Equipment Specialists

Fitzsimons Army Medical Center. Supervised a team of Bio-Medical Equipment Specialists.

Repaired, installed and serviced all types of electromechanical, medical and dental equipment. Managed the Silver Recovery Program.

Womack Army Hospital

Directed installed and maintained one of the largest dental faculties in the U.S. Army.

Repaired, installed and serviced all types of medical and dental electromechanical equipment.

United States Army 1976 - 1980 Fort Knox, KY and Fort Wainwright, AL

Tactical Communications System Operator Mechanic

Fort Knox.

Assisted supervisors in identifying and resolving problems.

Counseled subordinates in professional and educational matters.

Identified problems diagnosed causes and determined corrective actions.

Installed, operated and maintained all types of communication and electronic equipment. Consistently met or exceeded H.H.C goals.

Fort Wainwright.

Actively participated in installation, inspection and repair of all types of communication and electronic equipment. Demonstrated effective leadership and encouraged team concepts. Assisted subordinates and supervisors in identifying and resolving problems.

EDUCATION:

Certifications,

Dale Carnage Institute Salt Lake City, Utah

Personal Development Training.

Bio-Medical Equipment Basic Courses FAMC Aurora, Colorado

Bio-Medical Equipment service and repair.

Non-Commissioned Officers Academy Fort Knox, Kentucky

Primary Leadership.

Tactical Communications System Course Fort Sill, Oklahoma

Repair and service of communication systems.

Degree,

Associate Electronic Engineering Technology

March 1988

ITT Technical Institute Aurora, Colorado

SKILLS

pc

Intermediate



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