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Customer Service Senior Project

Location:
Owings Mills, MD
Posted:
February 21, 2024

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Resume:

KENNY E. AYOKA

**** ****** ****, ****** *****, MD 21117, 443-***-**** ad3ti9@r.postjobfree.com

PROFILE

Dedicated and result-driven person with 10+years customer service experience

Expertise in cashiering

Strong commitment to satisfying the customer

Unwavering passion for discipline, honesty and orderliness

EDUCATION

Bachelor of Science in Agricultural Engineering, May 1986

University of Illinois at Urbana-Champaign, IL

Concentration in Power and Machinery

Senior Project: Automation of the Drill Press

COMPUTER/TECHNICAL SKILLS

Business Applications – Microsoft Excel, Access, Power Point, Word

Tools and Programing Software – MatLab, AutoCAD, ANSYS, ALGORS

RELATED WORK EXPERIENCE

TECNO (Sales associate, Phones) University of Port Harcourt Port Harcourt, Nigeria July 2014 – July 2023

Walmart, Norwich Connecticut

ENGINEERING EXPERIENCE

Yardney Technical Products /Lithion, Inc., Pawcatuck, CT

Mechanical Design (Battery) Engineer July 2007-January 2008

Structurally remodeled and performed stress analysis for B-2 Bomber and Global Hawk aircraft battery boxes

Constructed a lithium-ion battery longevity analytical model whose results substantiated and increased the service life from two to five years for the aircraft.

Performed customer presentation on the lithium-ion longevity modeling approach and results.

Optimized Global Hawk Cell 2-battery arrangement in accordance with space and weight constraints.

MEMBERSHIPS

The American Society of Mechanical Engineers (ASME)

The University of Illinois Alumni Association (Life Member)

The Nigerian Society of Engineers (NSE)

Council for the Regulation of Engineering in Nigeria (COREN)



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