209-***-****

ad3tho@r.postjobfree.com

Stockton, California 95203

SKILLS

Inbound Calls Handling

Outbound Calling

Accounts Balancing

Data Verification

Planning and Scheduling

Administrative Assistant

Analysis

Logistics Handling

Data Analysis

Self-Control

Handling Situations

RUBY RODRIGUEZ

SUMMARY

A devoted worker with a positive attitude brings great people skills, attention to detail and an organized approach to managing high workloads. Assists individuals of diverse backgrounds. Great at managing time, advanced with word processing software, legal database research, proven multitasking abilities and digital record keeping systems.

WORK EXPERIENCE

Telemarketer Analyst Oct 2022 – Jan 2024

Robert Lorber Dm Direct Dep Remote, California

Documented all customer inquiries and comments thoroughly and quickly, maintaining the database by logging in new client information

Contacted customers to respond to inquiries or notify them of claim investigation results or planned adjustments

Assure that projects proceed in a manner consistent with approved objectives, costs, and schedules.

Generated leads through cold calling, resulting in increased business opportunities.

Analyzed customer data to identify opportunities for improvement

Legal Administrative Assistant Jul 2020 – Jul 2022

Run With It, Legal Support Stockton, California

Maintained accurate and up-to-date records of all legal documents

Updated and maintained legal databases and software

Handled all administrative duties related to legal documents, such as filing and copying

Conducted legal research and maintained legal databases

Managed multiple projects concurrently, prioritizing effectively to meet deadlines while maintaining high quality work standards

Maintained a high level of confidentiality when handling sensitive client information or legal documentation

Budget Analyst Mar 2019 – May 2020

O.A Logistics Livermore, California

Analyzed financial data to identify and recommend cost savings opportunities

Collaborated with senior management to develop annual budget proposals

Prepared detailed reports for management, outlining budget variations and discrepancies

Monitored and reported on budget compliance and variances

Front Desk Receptionist/OD Technician Mar 2016 – Jan 2019

United Optical Stockton, California

Answered phones, scheduled patients, took payments, authorized insurance, greeted and assisted customers, addressed customer complaints, and worked in a highly skilled manner to greet guests in a courteous and professional way

Screened all visitors and directed them to the appropriate employee or office

Performed all receptionist duties including organizing files and engaging in research and development practices

Calculated bills for services rendered, collecting and processing customer payments

EDUCATION

High School Diploma Feb 2016

Jane Frederick High School, Stockton, CA

LANGUAGES

English: Native/ Bilingual (5 out of 5)

Spanish: Native/ Bilingual (5 out of 5)

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